Fampai Oct 28, 2017 @ 6:14am
Am I eligible for a refund? Exactly 120 minutes played.
Will I have trouble requesting a refund with a game played exactly 2 hours? The Steam refund page is kind of confusing, it says less than 2 hours, then below it states 2hrs.

Can anyone please expand on this? Do I fall under the requisite for a refund if it is *EXACTLY* 120 minutes?

Thanks
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Showing 1-5 of 5 comments
shiel Oct 28, 2017 @ 6:15am 
Put in a request and find out. Also remember that the refund must be within two weeks of purchase.
Tev Oct 28, 2017 @ 6:15am 
Well, if you think you're at exactly 120 minutes, you're probably a few seconds over.

It's not that strict anyway. I'd definitely try filing the refund.
Fampai Oct 28, 2017 @ 6:20am 
Originally posted by Teutep:
Well, if you think you're at exactly 120 minutes, you're probably a few seconds over.

It's not that strict anyway. I'd definitely try filing the refund.

Right, the number next to the game says 120 minutes, no seconds included.

I'm refunding after day 2.

I'm really scared it's going to get denied for those seconds.
fitnessCSGO Oct 28, 2017 @ 6:21am 
monkas
shiel Oct 28, 2017 @ 6:22am 
Originally posted by Fampai:
Originally posted by Teutep:
Well, if you think you're at exactly 120 minutes, you're probably a few seconds over.

It's not that strict anyway. I'd definitely try filing the refund.

Right, the number next to the game says 120 minutes, no seconds included.

I'm refunding after day 2.

I'm really scared it's going to get denied for those seconds.
Only one way to find out. Doesn't hurt anything to try no matter which way it goes.

I'd be surprised if it was rejected tbh
Last edited by shiel; Oct 28, 2017 @ 6:23am
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Date Posted: Oct 28, 2017 @ 6:14am
Posts: 5