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루카스 ♪ Lully 2017년 9월 8일 오전 1시 36분
How to remove ImageSAFERFilter.dll?
Hello
Since a few days ago i've recieved this message:

An incompatible version of ImageSAFERFilter.dll (related to MarkAny ContentSAFER / Samsung KIES) has been detected inside of the Steam process.
We suggest updating or uninstalling this software if you experience crashes or network slowdowns while running Steam of individual games.

And since this message popped up my computer has been slower than usual.
I've tried to google ways to fix this. I've run a complete virus scan with Norton but it didn't find anything. I've tried to search for the file in the top right corner of a winow by typing in parts of, or the full name of the file that is mentioned in the message from the Steam client, but i'm not finding anything.

There is one file called ImageSAFERSvc.exe in my windows folder, but it's not a .dll file.
One website told me to re-register the file in the Command Prompt by typing regsvc32 c:\windows\ but i got the message that the file isn't a .dll file so that didn't work.
I also tried typing in (something like) nfs /scannow but that scan didn't find anything either.

How do I find and remove this ImageSAFERFilter.dll?
Or do i have to format my harddrive and reinstall windows?

Any suggestions?
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29개 댓글 중 1-15개 표시
ReBoot 2017년 9월 8일 오전 1시 37분 
Uninstall the program that installed the file.
crossmr 2017년 9월 9일 오후 10시 20분 
ReBoot님이 먼저 게시:
Uninstall the program that installed the file.
and if you have no idea what installed it?
ReBoot 2017년 9월 10일 오전 12시 39분 
crossmr님이 먼저 게시:
ReBoot님이 먼저 게시:
Uninstall the program that installed the file.
and if you have no idea what installed it?
What if the message tells you what it belongs do?
crossmr 2017년 9월 10일 오전 1시 58분 
It doesn't, because I don't have that program installed.
ReBoot 2017년 9월 10일 오전 2시 58분 
crossmr님이 먼저 게시:
It doesn't, because I don't have that program installed.
Next idea: Do a full disk search for the file of hat name.
Trainasaurus Wrecks [DBB] 2017년 9월 15일 오전 2시 34분 
Was there ever a fix to this? I've even deleted the file and am still getting the same message on Steam
ReBoot 2017년 9월 15일 오전 2시 35분 
The fix would be to get rid of the piece of software in question
Trainasaurus Wrecks [DBB] 2017년 9월 15일 오전 2시 36분 
That would be my windows sys32 file.
Trainasaurus Wrecks [DBB] 2017년 9월 15일 오전 2시 37분 
I've run adaware and malaware programs and it hasn't come up. Any other suggestions. I can't even search the file as I deleted it from the 32 file (after checking to make sure it wasn't integral
crossmr 2017년 9월 15일 오전 2시 49분 
ReBoot님이 먼저 게시:
The fix would be to get rid of the piece of software in question
Thanks again for your useless suggestion. Don't you think if people actually knew which piece of software it came with they'd remove it?

Trainasaurus Wrecks, try "Hijack this" it might find it
Trainasaurus Wrecks [DBB] 2017년 9월 15일 오전 3시 05분 
Thank you sir, I'll give it a shot.
ReBoot 2017년 9월 15일 오전 3시 35분 
Trainasaurus Wrecks DBB님이 먼저 게시:
That would be my windows sys32 file.
Do you mean that the DLL file is in the System32-folder?
루카스 ♪ Lully 2017년 9월 15일 오전 9시 16분 
I've searched for the file, run a complete virus scan and everything. There is no file called ImageSAFERFilter.dll on my computer. There is a ImageSAFERsvc.exe from MarkAny . . . But that's something different, that's not something i can just delete . . . Then i'd mess up my computer :steamsalty: One guy from tech support told me to format my hard drive.
ReBoot 2017년 9월 15일 오전 9시 17분 
루카스 ♪ Lully님이 먼저 게시:
that's not something i can just delete . . . Then i'd mess up my computer
How that? That program isn't an integral system component. It's not a system component at all. Boot it!
crossmr 2017년 9월 15일 오후 4시 37분 
In my case there is no program to uninstall. There is a markany directory. But it's empty except for an "epagesafer" directory which contains a single .sys file. No exe. The add/remove programs has no entries for imagesafer, epagesafer, or markany anywhere in it. I have the imagesafter service, but I have no idea what that is attached to.
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29개 댓글 중 1-15개 표시
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