Cura Aug 26, 2017 @ 6:13am
Steam client bootstrapper wont install
After posting a support ticket and the support team not understanding me i thought i would try it here
So since my Steam client crashed 3 days ago i tried to fix it: Day 1: restarting pc, youtube tutorials etc. nothing worked, steam client didnt even show in task manager. so after uninstalling steam and trying to delete the folder ♥♥♥♥ began to get real, i restarted pc, and tried to run an installer... 'Please close Steam to continue'... ok? i dont have steam installed and it is opened. so checking task manager i didnt see the steam client anywhere. around 5PM i posted a support tickey Day 2: the support ticket didnt get anwsered, so i decided to check more tutorials and all of the steam help site thingys, nothing worked, at 5PM i got an anwser from Jonathon who didnt understand it and said it was an error of #gamename ... k. Day: 3 (today) no other anwser yet, didnt fix it yet. i decided to check Command Prompt tasklist. no Steam Client Bootstrapper. still the same error, does anybody know how to fix this?
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Showing 1-15 of 38 comments
Forcen Aug 26, 2017 @ 6:15am 
Did you try the manual uninstall here? https://support.steampowered.com/kb_article.php?ref=9609-OBMP-2526&l=

You are trying to install Steam right? not something else?
Cura Aug 26, 2017 @ 6:16am 
Yup, exactly how i uninstalled, yet it is 'opened' without being open
Last edited by Cura; Aug 26, 2017 @ 6:17am
Cura Aug 26, 2017 @ 6:18am 
oh wtf steam just popped up in tasklisst
l
Cura Aug 26, 2017 @ 6:18am 
let me see if it fixes it
Forcen Aug 26, 2017 @ 6:19am 
You did the manual thing? and you had no problems? Regedit worked fine? Deleted the folder?
Rebooted afterwards?
Cura Aug 26, 2017 @ 6:19am 
hey do you know how to taskkill in command prompt? i tried it my way and it said access denied
i used this C:\>Taskkill /PID 4084 /F
Cura Aug 26, 2017 @ 6:20am 
'Deleted the folder?' i cant delete the folder, everything worked fine yes
111
Cura Aug 26, 2017 @ 6:20am 
Originally posted by 上帝你荒谬。:
111
screw off if you dont help
Cura Aug 26, 2017 @ 6:22am 
C:\Program Files (x86)\Microsoft Visual Studio 11.0\VC>taskkill /pid 4084 /F
ERROR: The process with PID 4084 could not be terminated.
Cura Aug 26, 2017 @ 6:22am 
ok?
Forcen Aug 26, 2017 @ 6:23am 
What do you mean you can't delete it? You just said you did the manual uninstall? Did you click my link?

Try to reboot and delete it.

Don't do ANYTHING not in that guide for now. Where did you read this taskkill stuff?
Last edited by Forcen; Aug 26, 2017 @ 6:23am
Cura Aug 26, 2017 @ 6:23am 
Steam.exe 4084 2 464 K
what im trying to kill
Cura Aug 26, 2017 @ 6:24am 
Originally posted by Forcen:
What do you mean you can't delete it? You just said you did the manual uninstall? Did you click my link?

Try to reboot and delete it.

Don't do ANYTHING not in that guide for now. Where did you read this taskkill stuff?
the manual uninstall doent work, ir doesnt let me delete the folder, even after rebooting
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Date Posted: Aug 26, 2017 @ 6:13am
Posts: 38