How Can I talk with suport steam??

[nelson]

anyone know how can i talk with suport steam?? please, i have 1 problem but nobody can help me...

[gwait]

You can't message them if the pathway you take through the Help section doesn't take you to create one. Either Support articles or community forums can help if there's no ticket submission.

[nelson]

Can you help me?? I don't know what to do more

[gwait]

Depends on what the problem is. If you explain it, someone who knows the answer will eventually help. Otherwise, you could try using the search tool.

[nelson]

Yesterday I did 1 exchange of 4 items, so that only came 1 to my account, I wanted to know what happened to my items, being that it was not for the person who switched with me... looks like my items were gone...

[gwait]

Did you check your trade history to confirm this?

[nelson]

yesss, manyyy times

[gwait]

And what does the trade history show?

[zzzzz]

many

[nelson]

That the items were accepted and were delivered, so that did not come to my inventory... Now I zeroed my inventory, because I switched the 1 item I received...

[gwait]

So it shows that all of the four items were transferred to your inventory?

What were the four items?

[nelson]

yes, h1z1 itens...

[nelson]

Can you help me??

[gwait]

a) What were the four items? List all of them here.
b) Do you have a picture of it from your trade history? Post it here
c) When was the trade done?
d) How do you know that you did not receive them?

[nelson]

i cant post the picutre...

[gwait]

Re-upload the images onto a website such as imgur.com and then post the links again. I'd also advise to remove your login username from the top-right corner since it's private information.