Bitpay error, my money gone!!!!!!

Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger

Looksport 1 2 3 25. juli 2017 kl. 22:29

Yesterday I tried to take the game with bitpay.

I sent the money. My money gone but bitpay error.
Valve not help they are sleeping all the time.

Note: Do not buy game from steam, they are fraud.

Sidst redigeret af Looksport 1 2 3; 14. sep. 2017 kl. 16:53

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 KARR™ 26. juli 2017 kl. 4:48

If the bitpay site gave you an error, contact bitpay to see what has happened.

Also check the status of your order in your Steam account page https://store.steampowered.com/account/

It sounds like there was an error on the bitpay end meaning valve never had any money, your order will probably show as pending until bitpay resolve it and tell valve that there will be no money and then bitpay would refund you your money.

You've been on Steam for at LEAST 5 months so you know they aren't 'fraud'.

Looksport 1 2 3 26. juli 2017 kl. 5:05

No, not pending. My bitcoin wallet is completed. Valve have my money they check and see.

i have evidence, my money gone.

You do not know. Please do not reply

ReBoot 26. juli 2017 kl. 5:10

If the transaction failed, then your payment provided failed to deliver the money to Valve. That in turn means that your money never left Bitpay's hands. That in turn means that it depends on them hen the money will return.

Kickin' Chicken 26. juli 2017 kl. 5:13

Oprindeligt skrevet af DarkMoon:
Note: Do not buy game from steam, they are fraud.

Do not pay for game with bitpay, they are fraud[ulent].

 KARR™ 26. juli 2017 kl. 5:19

Oprindeligt skrevet af DarkMoon:
No, not pending. My bitcoin wallet is completed. Valve have my money they check and see.

i have evidence, my money gone.

You do not know. Please do not reply

The payment process from bitpay to Valve takes time and isn't an instant process.

No, i do not know, neither does anyone else. If you have an account issue where the money hasn't arrived after 12 - 24 hours then contact support - they are the ONLY ones that can resolve payment issues.

Looksport 1 2 3 26. juli 2017 kl. 5:28

Steam support does not respond

They check and see my money, but steam dont look
I added evidence to them, but they did not answer.

I am angry now. Im not rich, u guys buy for me or shut up

MY MONEY IS IMPORTANT!!!!!!!!!!!!!!!!!!!!

Sidst redigeret af Looksport 1 2 3; 26. juli 2017 kl. 5:29

ReBoot 26. juli 2017 kl. 5:29

Oprindeligt skrevet af DarkMoon:
Steam support does not respond

They check and see my money, but steam dont look
I added evidence to them, but they did not answer.

I got angry now. Im not rich, u guys buy for me or shut up

MY MONEY IS IMPORTANT!!!!!!!!!!!!!!!!!!!!

http://steamcommunity.com/discussions/forum/1/1471966894860751512/#c1471966894861855106
If the payment failed, Steam support can't do jack as Valve doesn't have the money.

Looksport 1 2 3 26. juli 2017 kl. 5:37

The payment was unsuccessful but the money was gone.

ReBoot 26. juli 2017 kl. 5:38

Oprindeligt skrevet af DarkMoon:
The payment was unsuccessful but the money was gone.

Read http://steamcommunity.com/discussions/forum/1/1471966894860751512/?tscn=1501072657#c1471966894861855106

Looksport 1 2 3 26. juli 2017 kl. 5:50

But im sent money from coinbase.
Coinbase can not refund.

what can I do?

http://imgur.com/a/eFCvO

Sry for my english

#10

ReBoot 26. juli 2017 kl. 5:52

The statement stands: The money has never left Coinbase.

#11

Looksport 1 2 3 26. juli 2017 kl. 5:53

but my balance 2.85 dolar?

#12

ReBoot 26. juli 2017 kl. 5:55

Is there any part of http://steamcommunity.com/discussions/forum/1/1471966894860751512/?tscn=1501073628#c1471966894861855106 you don't understand? I think I've explained it, but you seem to need more explanations. So what of that post don't you understand?

#13