How to Open a Support ticket?

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Arisuy 17 янв. 2017 г. в 4:21

I wanted to ask steam to unlink my account from the social club because the rockstar is fixing reasons not to do it, I wanted to see if I could get it by steam support.

Sorry for the bad english, im Brasilian.

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Сообщения 1–15 из 19

Tev 17 янв. 2017 г. в 4:23

So you're saying you contacted Rockstar Games' support and they refused to help you?

Baum 17 янв. 2017 г. в 4:23

There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

Cathulhu 17 янв. 2017 г. в 4:25

Автор сообщения: Baum
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

Wrong. There are still support tickets. But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

Baum 17 янв. 2017 г. в 4:27

Автор сообщения: Cathulhu
Автор сообщения: Baum
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.
Wrong. There are still support tickets. But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

I mean the support tickets we used to have, without those precise categories to choose from.

Cathulhu 17 янв. 2017 г. в 4:34

Then you should have said that. Instead you said:

Автор сообщения: Baum
There are no support tickest anymore.

Which is just plain wrong.
Additionally, there are still categories, based on from which support article you contact Support from.

Отредактировано Cathulhu; 17 янв. 2017 г. в 4:34

Baum 17 янв. 2017 г. в 4:35

Автор сообщения: Cathulhu
Then you should have said that. Instead you said:

Автор сообщения: Baum
There are no support tickest anymore.
Which is just plain wrong.
Additionally, there are still categories, based on from which support article you contact Support from.

Yeah, you are totally right. My bad.

Arisuy 17 янв. 2017 г. в 4:42

Автор сообщения: Teutep
So you're saying you contacted Rockstar Games' support and they refused to help you?

yes :/

Arisuy 17 янв. 2017 г. в 4:42

Автор сообщения: Baum
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

how i do this?

Arisuy 17 янв. 2017 г. в 4:44

This new method of support of steam does not please much, the ticket was much better :/

Cathulhu 17 янв. 2017 г. в 4:47

Автор сообщения: Cathulhu
But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

I already told you that Steam Support can not help you with problems related to third party software or services.
Contact Rockstar Support.

#10

Baum 17 янв. 2017 г. в 4:48

Автор сообщения: Arisuy
Автор сообщения: Baum
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.
how i do this?

You would have to contact Rockstar's Support. Go to their website: https://support.rockstargames.com/hc/en-us/articles/200146056
And request an account deletion. Be aware that newer games from rockstar are tied to this account.

#11

Arisuy 17 янв. 2017 г. в 4:54

An error occurred while filling in all. "Platform is required".

#12

JunZhe 17 янв. 2017 г. в 4:55

An error occurred while filling in all. "Platform is required".

#13

Seven7 17 янв. 2017 г. в 4:58

a new way to support the work better than the old one:
you can either find a solution by themselves or find support from game developers, or steam support, but only on those issues that are in support's competence - if you want to remove the ban, to fix a problem caused by a bad update the game or ask how to cook bacon, make an omelet, solve philosophical , moral and ethical issues, diverting support from work, you do not get ticket form

#14