How to Open a Support ticket?

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Arisuy Jan 17, 2017 @ 4:21am

I wanted to ask steam to unlink my account from the social club because the rockstar is fixing reasons not to do it, I wanted to see if I could get it by steam support.

Sorry for the bad english, im Brasilian.

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Showing 1-15 of 19 comments

Tev Jan 17, 2017 @ 4:23am

So you're saying you contacted Rockstar Games' support and they refused to help you?

Baum Jan 17, 2017 @ 4:23am

There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

Cathulhu Jan 17, 2017 @ 4:25am

Originally posted by Baum:
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

Wrong. There are still support tickets. But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

Baum Jan 17, 2017 @ 4:27am

Originally posted by Cathulhu:
Originally posted by Baum:
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.
Wrong. There are still support tickets. But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

I mean the support tickets we used to have, without those precise categories to choose from.

Cathulhu Jan 17, 2017 @ 4:34am

Then you should have said that. Instead you said:

Originally posted by Baum:
There are no support tickest anymore.

Which is just plain wrong.
Additionally, there are still categories, based on from which support article you contact Support from.

Last edited by Cathulhu; Jan 17, 2017 @ 4:34am

Baum Jan 17, 2017 @ 4:35am

Originally posted by Cathulhu:
Then you should have said that. Instead you said:

Originally posted by Baum:
There are no support tickest anymore.
Which is just plain wrong.
Additionally, there are still categories, based on from which support article you contact Support from.

Yeah, you are totally right. My bad.

Arisuy Jan 17, 2017 @ 4:42am

Originally posted by Teutep:
So you're saying you contacted Rockstar Games' support and they refused to help you?

yes :/

Arisuy Jan 17, 2017 @ 4:42am

Originally posted by Baum:
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.

how i do this?

Arisuy Jan 17, 2017 @ 4:44am

This new method of support of steam does not please much, the ticket was much better :/

Cathulhu Jan 17, 2017 @ 4:47am

Originally posted by Cathulhu:
But Steam Support can't help with third party services like the Rockstar Social Club.
Arisuy must contact Rockstar support about problems with Rockstar Social Club.

I already told you that Steam Support can not help you with problems related to third party software or services.
Contact Rockstar Support.

#10

Baum Jan 17, 2017 @ 4:48am

Originally posted by Arisuy:
Originally posted by Baum:
There are no support tickest anymore. However, your Steam account is not technically linked to the Rockstar Social Club, some games like Gta 5 just require to have an account there. Simply delete your rockstart socail clbu account.
how i do this?

You would have to contact Rockstar's Support. Go to their website: https://support.rockstargames.com/hc/en-us/articles/200146056
And request an account deletion. Be aware that newer games from rockstar are tied to this account.

#11

Arisuy Jan 17, 2017 @ 4:54am

An error occurred while filling in all. "Platform is required".

#12

JunZhe Jan 17, 2017 @ 4:55am

An error occurred while filling in all. "Platform is required".

#13

Seven7 Jan 17, 2017 @ 4:58am

a new way to support the work better than the old one:
you can either find a solution by themselves or find support from game developers, or steam support, but only on those issues that are in support's competence - if you want to remove the ban, to fix a problem caused by a bad update the game or ask how to cook bacon, make an omelet, solve philosophical , moral and ethical issues, diverting support from work, you do not get ticket form

#14

Baum Jan 17, 2017 @ 5:04am

Originally posted by Arisuy:
An error occurred while filling in all. "Platform is required".

Then you have to fill that in. In your case the PC, I assume?

Last edited by Baum; Jan 17, 2017 @ 5:04am

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Date Posted: Jan 17, 2017 @ 4:21am

Posts: 19

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