Trade Holdings and Steam Guard

[General West]

Hello,
I want to sell some CSGO items on the community market. However, there is a period were Steam holds the items before selling them. According to Steam, having Steam Guard enabled allows you to skip this holding period and sell immediately. However, I have Steam Guard on my phone yet there is still a holding period. How do I fix this?

[Baum]

You have to have the mobile authenticator enabled for 15 days to completely remove the restrictions.

[General West]

Originally posted by Baum:

You have to have the mobile authenticator enabled for 15 days to completely remove the restrictions.

I have already had it for 2 months now so I don't think thats the issue

[Glimmer]

https://store.steampowered.com/account/
What color is the shield in the Account Security section?

[General West]

Originally posted by Glimmer:

https://store.steampowered.com/account/
What color is the shield in the Account Security section?

Its like a gold/yellow color

[🍁MadMikael🍁]

It should say next to the shield
Protected by Steam Guard Mobile Authenticator

But, does the player you're trading with have the same? I think if they're on hold, it holds both of you.

Also could be that with all the scams with CS GO, Steam has just decided to hold all trades.

[lewi]

The member what you want to give the items, need to have the Steam Mobile Authenticator too.

[Glimmer]

Originally posted by General West:

Its like a gold/yellow color

Gold/yellow means Steam does not think you have the mobile authenticator enabled. Did you actually set up the mobile authenticator, or just install the Steam app?
https://support.steampowered.com/kb_article.php?ref=4440-RTUI-9218

[General West]

Originally posted by Glimmer:

Originally posted by General West:

Its like a gold/yellow color

Gold/yellow means Steam does not think you have the mobile authenticator enabled. Did you actually set up the mobile authenticator, or just install the Steam app?
https://support.steampowered.com/kb_article.php?ref=4440-RTUI-9218

Ok, that was the issue.

[General West]

Thanks for the help. Fixed it now. I just didn't set up Steam Guard completely in the app on my phone.