Bought a CD-Key under wrong account (now have 2 CD-keys on one game)

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sachetory rap Jan 24, 2017 @ 5:49pm

Bought a CD-Key under wrong account (now have 2 CD-keys on one game)

Hello fellas. Long story short, i purchased a GTA5 Steam CD-Key from (G2A . com) (Recieved as a steam gift) , not realizing i was signed into my main account. My intention was to purchase the CD-Key for my 2nd account, but instead, opened the gift on my main account and received the gift. I was signed into the wrong account, and now i have (2) Product Codes under my main account. The first one being [Product Code + $350,000]. The newly purchased one, being [Product Code].

I have submitted a Steam support Ticket, and its been weeks with no response. the cdkey has not yet been used, but its stuck on my main account.

Any tips on how to utilize this Product Code as it hasn't been connected to a Rockstar account yet?
or how to possibly turn it back into a gift to send to one of my accounts to use?

PS. yes, it is valid.

Last edited by sachetory rap; Jan 24, 2017 @ 6:04pm

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Showing 1-12 of 12 comments

SpunkyJones Jan 24, 2017 @ 5:56pm

Key from grey market? Doubt support will help you out.

sachetory rap Jan 24, 2017 @ 6:00pm

it was G2A . com
aslong as the key is valid they should help though right?
cause it was originally a steam gift, not just the product code. so the key IS infact from steam, it was accepted as a true steam gift

Originally posted by SpunkyJones:
Key from grey market? Doubt support will help you out.

Last edited by Silicon Vampire; Jan 24, 2017 @ 8:21pm

Snapjak Jan 24, 2017 @ 6:03pm

You didn't buy a key you bought a gift. Valve doesn't allow sales of gifts. They will not help transfer it since the only way to do so would be to refund it to the seller.

Stop buying things on that crap site.

sachetory rap Jan 24, 2017 @ 6:05pm

Originally posted by Snapjak:
You didn't buy a key you bought a gift. Valve doesn't allow sales of gifts. They will not help transfer it since the only way to do so would be to refund it to the seller.

Stop buying things on that crap site.

Didn't think of that, Thanks man. it was only 30$ not to worried

Nerd Jan 24, 2017 @ 6:07pm

That is a well known scam site that is known to sell fraudulent keys on a regular basis.
Contact the site you purchased the key from for support as steam will not help you with this matter.

sachetory rap Jan 24, 2017 @ 6:08pm

Originally posted by Pickle:
That is a well known scam site that is known to sell fraudulent keys on a regular basis.
Contact the site you purchased the key from for support as steam will not help you with this matter.

nah i bought another key after i found out i ♥♥♥♥♥♥ up, worked fine dude.

Nerd Jan 24, 2017 @ 6:12pm

Doesn't matter as the fact stands that site link is blocked on steam for good reasons.
They are known to sell fraudulent keys and quite often enough people get keys they purchase revoked down the line from steam.
Use legit sites in future and stop buying from that crap site like Snapjak mentioned.

Matt Jan 24, 2017 @ 6:15pm

CD key redemption are permanent. Support isn't going to remove it from your account, if that's what you're asking.

sachetory rap Jan 24, 2017 @ 6:23pm

Originally posted by Pickle:
Doesn't matter as the fact stands that site link is blocked on steam for good reasons.
They are known to sell fraudulent keys and quite often enough people get keys they purchase revoked down the line from steam.
Use legit sites in future and stop buying from that crap site like Snapjak mentioned.

G2A is a good site... well repped and been around for a long time

Last edited by Silicon Vampire; Jan 24, 2017 @ 8:22pm

Snapjak Jan 24, 2017 @ 6:30pm

No it is not a good site. It is a sketchy grey market site that has been decried by both users and game developers themselves. It's blocked here for a very good reason.

It really is a use-at-your-own-risk site.

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