Beck Apr 17, 2017 @ 11:18am
Can't Refund Arma 3 Apex
So i tried refunding Arma 3 Apex, not the game just the DLC, i played it for like 10 minutes and it sucked big time. I wanted to get my money back, but anytime i request a refund it gets declined, i know for refunds you cant have more than 2 hours, but its using my Arma 3 Playtime and not Apex, so its counting the 250 hours? Any help would be much appriciated.:steamhappy:
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Showing 1-8 of 8 comments
Cathulhu Apr 17, 2017 @ 11:19am 
It's the playtime since you bought the DLC, it doesn't matter if you played DLC content or not.
Beck Apr 17, 2017 @ 11:20am 
Its not using my Apex playtime, its using my Arma 3 from the Start
Beck Apr 17, 2017 @ 11:20am 
So its saying 250 hours, i only bought apex 2 weeks ago.
Cathulhu Apr 17, 2017 @ 11:23am 
And how much did you play the game in the two weeks?
Because Steam says you've played ARMA 3 for 40 hours in the last two weeks.
http://steamcommunity.com/id/xbxzah/games/?tab=recent

Which means you are 20 times over the limit for a refund.
StickyPawz Apr 17, 2017 @ 11:23am 
DLC don't have a playtimer ... If you've played the main game 2+ hours more after purchasing the dlc, that counts against your refund request.
Beck Apr 17, 2017 @ 11:24am 
Originally posted by Mİttenz:
DLC don't have a playtimer ... If you've played the main game 2+ hours more after purchasing the dlc, that counts against your refund request.
Ah okay, quite annoying. Thanks guys.
Overson Apr 17, 2017 @ 12:10pm 
DLC playtime counts towards the actual games playtime.
ReBoot Apr 17, 2017 @ 12:12pm 
Originally posted by xbxzah:
Originally posted by Mİttenz:
DLC don't have a playtimer ... If you've played the main game 2+ hours more after purchasing the dlc, that counts against your refund request.
Ah okay, quite annoying. Thanks guys.
That's the only way to do this. Steam can't know if you were playing the DLC or not.
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Date Posted: Apr 17, 2017 @ 11:18am
Posts: 8