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ToomsTV Apr 16, 2017 @ 6:31am
Steam failed to download (no internet connection): no source, Help????
Now I've tried literally everything, Its a steam specific issue, I know this because I can download things from other places, Steam support, have no idea and think its a network/PC issue, but I've uninstalled and re-installed steam, as soon as I cannot download any game in my library, as a result steam is now useless to me. Having a look, people (from what little I can find) have had this issue for months and the fourms have died with no fix. Any Ideas would be appreciated.


Edit: The fix of which I found, you have to switch your download region to either Brazil (any) or Vietnam (This has worked for me, however this isn't a bloody fix since steam needs to sort themselves out and allow us to download from our region)
Last edited by ToomsTV; Oct 29, 2017 @ 9:26am
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Showing 331-345 of 360 comments
PitchPull May 4, 2022 @ 3:43pm 
Originally posted by prayanspray:
delete the program and reinstall. works fine
didnt work for me. all it did was uninstall all of my games
Yah, just changed download location to Iceland and it actually worked. (I had already done a world tour of other locations with no luck.)
Geeborip May 4, 2022 @ 3:44pm 
I live in Texas, got the error today after restarting my internet. I fixed it after deleting my download cache a million times, switching to china, vietnam, brazil, russia, africa and finally attempting to start it in offline mode and then after it wouldnt i hit the go online button and it loaded up no problems
piborowiec May 4, 2022 @ 3:44pm 
Originally posted by PetterT:
Guys, going offline mode > clearing download cache > going online worked for me! dont give up
I did it, and it works
Slop May 4, 2022 @ 3:58pm 
Originally posted by piborowiec:
Originally posted by PetterT:
Guys, going offline mode > clearing download cache > going online worked for me! dont give up
I did it, and it works

THIS IS THE WORKING SOLUTION 2022, thank you bro *prays*.
Steam>Settings>Downloads>Download Region

Change region to next closest one
Gleeberoni Jul 14, 2022 @ 4:29pm 
Same issue here, anyone else experiencing this currently?
Bombist Jul 15, 2022 @ 6:13am 
Same problem. Can't update games. Errors: no internet, server with data is not available, manifest cannot be downloaded.

Technical support responds with standard templates! :steamfacepalm:

Only frequently pressing the "Update game" button helps
But this doesn't always work.


content_log.txt
----------------------
[2022-07-15 15:30:19] Created download interface of type 'SteamCache' (7) to host cache5-lhr1.steamcontent.com (cache5-lhr1.steamcontent.com)
[2022-07-15 15:30:19] HTTP (SteamCache,229) - cache8-lhr1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache8-lhr1.steamcontent.com): Failed to get manifest request Code for depot 2872 manifest 5110218294597557995 - Access Denied (15) - continuing without it
[2022-07-15 15:30:19] HTTP (SteamCache,188) - cache5-ams1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache5-ams1.steamcontent.com): Failed to get manifest request Code for depot 258991 manifest 2073480622314646083 - Access Denied (15) - continuing without it
[2022-07-15 15:30:19] HTTP (SteamCache,147) - cache5-lhr1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache5-lhr1.steamcontent.com): Failed to get manifest request Code for depot 2883 manifest 7016663782476431338 - Access Denied (15) - continuing without it
[2022-07-15 15:30:19] HTTP (SteamCache,229) - cache8-lhr1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache8-lhr1.steamcontent.com): Failed to get manifest request Code for depot 258990 manifest 2668620325362397507 - Access Denied (15) - continuing without it
[2022-07-15 15:30:20] HTTP (SteamCache,147) - cache5-lhr1.steamcontent.com (162.254.196.5:80 / 162.254.196.5:80, host: cache5-lhr1.steamcontent.com): cache5-lhr1.steamcontent.com/depot/2883/manifest/7016663782476431338/5 - received 401 (Unauthorized) HTTP response
[2022-07-15 15:30:20] HTTP (SteamCache,147) - cache5-lhr1.steamcontent.com (162.254.196.5:80 / 162.254.196.5:80, host: cache5-lhr1.steamcontent.com): Received 401 (Unauthorized) HTTP response for depot 2883
[2022-07-15 15:30:20] HTTP (SteamCache,147) - cache5-lhr1.steamcontent.com (162.254.196.5:80 / 162.254.196.5:80, host: cache5-lhr1.steamcontent.com): Closing connection
[2022-07-15 15:30:20] HTTP (SteamCache,147) - cache5-lhr1.steamcontent.com (162.254.196.5:80 / 162.254.196.5:80, host: cache5-lhr1.steamcontent.com): Failed to get manifest request Code for depot 258993 manifest 4205045044570354198 - Access Denied (15) - continuing without it
[2022-07-15 15:30:20] Created download interface of type 'SteamCache' (7) to host cache1-lhr1.steamcontent.com (cache1-lhr1.steamcontent.com)
[2022-07-15 15:30:20] HTTP (SteamCache,229) - cache8-lhr1.steamcontent.com (162.254.196.38:80 / 162.254.196.38:80, host: cache8-lhr1.steamcontent.com): cache8-lhr1.steamcontent.com/depot/2872/manifest/5110218294597557995/5 - received 401 (Unauthorized) HTTP response
[2022-07-15 15:30:20] HTTP (SteamCache,229) - cache8-lhr1.steamcontent.com (162.254.196.38:80 / 162.254.196.38:80, host: cache8-lhr1.steamcontent.com): Received 401 (Unauthorized) HTTP response for depot 2872
[2022-07-15 15:30:20] HTTP (SteamCache,229) - cache8-lhr1.steamcontent.com (162.254.196.38:80 / 162.254.196.38:80, host: cache8-lhr1.steamcontent.com): Closing connection
[2022-07-15 15:30:20] HTTP (SteamCache,188) - cache5-ams1.steamcontent.com (155.133.248.16:80 / 155.133.248.16:80, host: cache5-ams1.steamcontent.com): cache5-ams1.steamcontent.com/depot/2873/manifest/2928562235244040719/5 - received 401 (Unauthorized) HTTP response
[2022-07-15 15:30:20] HTTP (SteamCache,188) - cache5-ams1.steamcontent.com (155.133.248.16:80 / 155.133.248.16:80, host: cache5-ams1.steamcontent.com): Received 401 (Unauthorized) HTTP response for depot 2873
[2022-07-15 15:30:20] HTTP (SteamCache,188) - cache5-ams1.steamcontent.com (155.133.248.16:80 / 155.133.248.16:80, host: cache5-ams1.steamcontent.com): Closing connection
[2022-07-15 15:30:20] HTTP (SteamCache,143) - cache1-lhr1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache1-lhr1.steamcontent.com): Failed to get manifest request Code for depot 2883 manifest 7016663782476431338 - Access Denied (15) - continuing without it
[2022-07-15 15:30:20] HTTP (SteamCache,143) - cache1-lhr1.steamcontent.com (0.0.0.0:0 / 0.0.0.0:0, host: cache1-lhr1.steamcontent.com): Failed to get manifest request Code for depot 2872 manifest 5110218294597557995 - Access Denied (15) - continuing without it
[2022-07-15 15:30:20] HTTP (SteamCache,143) - cache1-lhr1.steamcontent.com (162.254.196.3:80 / 162.254.196.3:80, host: cache1-lhr1.steamcontent.com): cache1-lhr1.steamcontent.com/depot/2883/manifest/7016663782476431338/5 - received 401 (Unauthorized) HTTP response
[2022-07-15 15:30:20] HTTP (SteamCache,143) - cache1-lhr1.steamcontent.com (162.254.196.3:80 / 162.254.196.3:80, host: cache1-lhr1.steamcontent.com): Received 401 (Unauthorized) HTTP response for depot 2883
[2022-07-15 15:30:20] HTTP (SteamCache,143) - cache1-lhr1.steamcontent.com (162.254.196.3:80 / 162.254.196.3:80, host: cache1-lhr1.steamcontent.com): Closing connection
[2022-07-15 15:30:20] No target sources connected
[2022-07-15 15:30:20] AppID 2870 update prefetch canceled : Failed to download manifest 3440616095947000855 (No Connection) (No connection)
[2022-07-15 15:30:20] AppID 2870 state changed : Update Required,Fully Installed,
[2022-07-15 15:30:22] AppID 2870 state changed : Update Required,Fully Installed,Prefetching Info,
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] No target sources connected
[2022-07-15 15:30:22] AppID 2870 update prefetch canceled : Failed to download manifest 3440616095947000855 (No Connection) (No connection)
[2022-07-15 15:30:22] AppID 2870 state changed : Update Required,Fully Installed,
[2022-07-15 15:30:28] AppID 2870 state changed : Update Required,Fully Installed,Prefetching Info,
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] No target sources connected
[2022-07-15 15:30:28] AppID 2870 update prefetch canceled : Failed to download manifest 3440616095947000855 (No Connection) (No connection)
[2022-07-15 15:30:28] AppID 2870 state changed : Update Required,Fully Installed,
Last edited by Bombist; Jul 15, 2022 @ 6:16am
Melody Jul 15, 2022 @ 6:21am 
Servers return a 401 error code, so this is clearly a problem with Steam or Steam Servers. Consider filing a bug report instead.
Dranak Jul 15, 2022 @ 6:30am 
Originally posted by Melody ♡:
Servers return a 401 error code, so this is clearly a problem with Steam or Steam Servers. Consider filing a bug report instead.

as above user say, but with "Access Denied" same as kicked and not allowed ( could be a server drop and backup server should be up wintin 10minue and even faster today,
i only notice that and that was from hes log. not any previous above user then DasGrosseR you might want to reboot pc and try again 10-15minute later ( if you dont get access then steam have a glitch now. in your region or Steam DL server there.)
Last edited by Dranak; Jul 15, 2022 @ 6:32am
Bombist Jul 15, 2022 @ 6:52am 
I've been having this error for over a week now.
Changing the region does not help.
Changing account doesn't help.
The provider checked the Internet channel, said that the problem is on the side of Steam.
Dranak Jul 15, 2022 @ 9:35am 
Sounds like you better try reinstall steam over current , and check own system files
if steam own security see things not right then you might have own admin rights issue, hence the access deny its as server dont see you as legit whatever that is over a week that dont seem to fit even a glitch. ( do note i and other here dont work for steam, feel free to contact steam support and make ticket, ) no matter what any say here we cant check anything on a server if you somehow have rights issue, as i said look like faul play with whatever it is, dont forget as other user point out its server that reply back and you do not have access rights.
(No Connection) (No connection)

have you change ISP or something even that could be why ports is not open or traffic not route in
anymore, i assume no change but if you dont ask and user forget then it could be that atleast.

feel free to try safe boot mode.
ROSEN Jul 19, 2022 @ 3:49am 
just wanted to thank everyone here for participating. with your help i managed to fix it.

I appreciate it.

FYI,

first of all I deleted the whole config file from steam then reinstalled steam. logged in.

changed to Seattle. steam started after region change and now checking game files it takes time.. updates has finally started downloading. (problem solved)

switching to brazil (any) and Vietnam also helps (searches found)
Last edited by ROSEN; Jul 19, 2022 @ 3:51am
Pandi Aug 24, 2022 @ 9:33am 
Originally posted by ROSEN:
just wanted to thank everyone here for participating. with your help i managed to fix it.

I appreciate it.

FYI,

first of all I deleted the whole config file from steam then reinstalled steam. logged in.

changed to Seattle. steam started after region change and now checking game files it takes time.. updates has finally started downloading. (problem solved)

switching to brazil (any) and Vietnam also helps (searches found)


Doing everything in offline and then restarting actually solved it for me too. Almost lost my mind!!! Thank you
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Date Posted: Apr 16, 2017 @ 6:31am
Posts: 360