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concrete consumer Apr 12, 2017 @ 4:14am

I need some help please!

Hello everyone,
I used a vpn in the past and I heard that it is not allowed by the steam subscriber agreement. I immediately removed the vpn. Now my question is: Do I risk an account suspension or will my account be fine? And should I contact steam support about this problem? Because I didn't know using a vpn was illegal in the first place. So can please someone help me to prevent an account suspension or anything else bad?

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Showing 1-15 of 31 comments

ReBoot Apr 12, 2017 @ 4:25am

A VPN isn't illegal. Faking your location is. Have you used the VPN to fake your location?

Macenn Apr 12, 2017 @ 4:32am

ReBoot is correct. The same goes for Proxies as long they are in the same country.

Dwemer Apr 12, 2017 @ 4:34am

Contact steam support i think they can help you

Macenn Apr 12, 2017 @ 4:36am

Originally posted by vicko:
Contact steam support i think they can help you

If the VPN didn't change their region then there is no reason to contact support.

Last edited by Macenn; Apr 12, 2017 @ 4:36am

concrete consumer Apr 12, 2017 @ 5:11am

Originally posted by ReBoot:
A VPN isn't illegal. Faking your location is. Have you used the VPN to fake your location?

I used betternet, but before that I used tunnelbear. Betternet doesn't change the location I think. But tunnelbear does. But I have deinstalled tunnelbear months ago.

concrete consumer Apr 12, 2017 @ 5:13am

Originally posted by ReBoot:
A VPN isn't illegal. Faking your location is. Have you used the VPN to fake your location?

And also theres betternet premium and the premium version allows you to fake your location around US ect. But I didn't own the premium version.

Macenn Apr 12, 2017 @ 5:36am

Originally posted by Funniezept:
Originally posted by ReBoot:
A VPN isn't illegal. Faking your location is. Have you used the VPN to fake your location?
And also theres betternet premium and the premium version allows you to fake your location around US ect. But I didn't own the premium version.

Valve would only care if the location got "faked" outside of your country/region.

Most importantly, if you faked your location intentionally and for a malicious reason. For example, your country is only important if you sell a lot of items on the market for tax reasons. Your region only counts if you are buying lot of games, again for tax reasons but also for pricing.

What is even more important than your IP address is where did you declare to be resident of in your account information. If you stated honestly that you were in US there then your IP address don't count for anything. So as i see it, faking your location has more to do with your billing information. But you most probably used some US bank for your purchases and didn't lie about your address or did you?

concrete consumer Apr 12, 2017 @ 5:46am

Originally posted by Macenn:
Originally posted by Funniezept:
And also theres betternet premium and the premium version allows you to fake your location around US ect. But I didn't own the premium version.

Valve would only care if the location got "faked" outside of your country/region.

Most importantly, if you faked your location intentionally and for a malicious reason. For example, your country is only important if you sell a lot of items on the market for tax reasons. Your region only counts if you are buying lot of games, again for tax reasons but also for pricing.

What is even more important than your IP address is where did you declare to be resident of in your account information. If you stated honestly that you were in US there then your IP address don't count for anything. So as i see it, faking your location has more to do with your billing information. But you most probably used some US bank for your purchases and didn't lie about your address or did you?

I did not buy any games when using a vpn. I only used it to check for messages on my account. And once again. Betternet uses your current location. But before betternet I used tunnelbear and that changes your location. I removed tunnelbear months ago. Also when I used tunnelbear I did not see any price change to a different payment like U.S. dollars or something like that.

concrete consumer Apr 12, 2017 @ 5:48am

Originally posted by Macenn:
Originally posted by Funniezept:
And also theres betternet premium and the premium version allows you to fake your location around US ect. But I didn't own the premium version.

Valve would only care if the location got "faked" outside of your country/region.

Most importantly, if you faked your location intentionally and for a malicious reason. For example, your country is only important if you sell a lot of items on the market for tax reasons. Your region only counts if you are buying lot of games, again for tax reasons but also for pricing.

What is even more important than your IP address is where did you declare to be resident of in your account information. If you stated honestly that you were in US there then your IP address don't count for anything. So as i see it, faking your location has more to do with your billing information. But you most probably used some US bank for your purchases and didn't lie about your address or did you? [/quoteI also stopped selling at the market and I did not buy any games or did a transaction when I used the vpn

Macenn Apr 12, 2017 @ 5:48am

Originally posted by Funniezept:
Originally posted by Macenn:

Valve would only care if the location got "faked" outside of your country/region.

Most importantly, if you faked your location intentionally and for a malicious reason. For example, your country is only important if you sell a lot of items on the market for tax reasons. Your region only counts if you are buying lot of games, again for tax reasons but also for pricing.

What is even more important than your IP address is where did you declare to be resident of in your account information. If you stated honestly that you were in US there then your IP address don't count for anything. So as i see it, faking your location has more to do with your billing information. But you most probably used some US bank for your purchases and didn't lie about your address or did you?
I did not buy any games when using a vpn. I only used it to check for messages on my account. And once again. Betternet uses your current location. But before betternet I used tunnelbear and that changes your location. I removed tunnelbear months ago. Also when I used tunnelbear I did not see any price change to a different payment like U.S. dollars or something like that.

Then don't worry about it. You can keep using VPN as long as it doesn't change your country when you buy/sell things and all is fine.

#10

concrete consumer Apr 12, 2017 @ 5:51am

Originally posted by Macenn:
Originally posted by Funniezept:
I did not buy any games when using a vpn. I only used it to check for messages on my account. And once again. Betternet uses your current location. But before betternet I used tunnelbear and that changes your location. I removed tunnelbear months ago. Also when I used tunnelbear I did not see any price change to a different payment like U.S. dollars or something like that.

Then don't worry about it. You can keep using VPN as long as it doesn't change your country when you buy/sell things and all is fine.

Well I used tunnelbear and that changes your location. But I don't use that one anymore and I deleted it months ago. Does that risk my account although I deleted it months ago?

#11