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If they do you might want to contact the game support for help.
Be careful not to buy more/add more to steam wallet. I haven't played it, just thinking maybe you need to purchase using funds from Steam wallet hence why it added funds to it, but it didn't automatically process to ingame credits....
I bought the funds for the Steam wallet... Directly via the: Wildlands ingame store portal.
When you select how many coins/credit you want to purchase, (FROM WITHIN THE GAME), It Re-Directed me to Steam portal, to upload my CC'd info, to complete the order.
This still resides soley in my Steam Wallet.... And, has yet to populate in the In-Game store/portal.
Should I have gotten some type of a Key Code, in addtion to the Steam Wallet order confirmation?
Have you tried asking in the Wildlands forum? Maybe someone that plays the game might have more specific advice.