Steam is charging me monthly, how do i get this to stop?

[WHISKEY SIERRA 8180]

So i checked my bank earlier today and it said that yesterday i was charged $29.95 and that it is a recurring charge. None of my games are subscription based and I have not bought anything since last Friday. i have made a support ticked and wanted to come here in the hopes that someone on the forums can help. Is there a way i can double check if i have any subscriptions or not please any advice is welcome.

[DirtyFishy]

Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
https://store.steampowered.com/account/history/

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av DirtyFishy:

Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.

i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday

[DirtyFishy]

Opprinnelig skrevet av Don:

Opprinnelig skrevet av DirtyFishy:

Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.

i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday

Is it possible that somebody acquired your card details?

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av Kaby:

Not sure, but it seems that you have a second account with card linked on it.

that cant be the prob cause even on my old account i didnt have sub based games and i have used that account in over a year so if that was the issue why would it just start charging me now in 2017

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av DirtyFishy:

Opprinnelig skrevet av Don:

i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday

Is it possible that somebody acquired your card details?

unlikely I havent lost it and havent been around any sketchy ppl

[Splash Colour]

If you want to know how this can be solved steam support sorts any bank and card issues with payments etc

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av DirtyFishy:

Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
https://store.steampowered.com/account/history/

checked my account purchase history and the only thing i have purchased recently was playerunknown's battlegrounds on the 23rd and nothing yesterday

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av Greenfields:

If you want to know how this can be solved steam support sorts any bank and card issues with payments etc

i know i already put a ticket in i was just wanting some faster responses from the forums

[Splash Colour]

Opprinnelig skrevet av Don:

Opprinnelig skrevet av Greenfields:

If you want to know how this can be solved steam support sorts any bank and card issues with payments etc

i know i already put a ticket in i was just wanting some faster responses from the forums

The steam community cant really help much due to it being a actual account issue that only steam support can sort themself, only the steam community can give little advice or some hints to understand a bit about the matter.

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av Greenfields:

Opprinnelig skrevet av Don:

i know i already put a ticket in i was just wanting some faster responses from the forums

The steam community cant really help much due to it being a actual account issue that only steam support can sort themself, only the steam community can give little advice or some hints to understand a bit about the matter.

ok thx yall, let gabens light shine apon you all

[.doll]

I recomend one of two things, steam support (Which you say you put a ticket in for) and if that doesn't work then you should consider going to your bank, and request a new card under suspicions of unauthorized purchases. They'll give you a new number. Down side to that though is any subscription you have going will be cancelled but it's a minor cost for that option. Outside of that advice the rest is up to Steam Support to help you out.

[Satoru]

How do you know you're being charged by steam for something. Also how do you know its recurring?

[WHISKEY SIERRA 8180]

Opprinnelig skrevet av Satoru:

How do you know you're being charged by steam for something. Also how do you know its recurring?

called the bank to check on car payments and hey said i was over drafted, i asked what purchase made me over draft and they said a "recurring charge of $29.95 from steam"

[steven.madia14]

you must buy any game get pernament name account easy.

[steven.madia14]

or has been hack you must protect your account.