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Steam is charging me monthly, how do i get this to stop?
So i checked my bank earlier today and it said that yesterday i was charged $29.95 and that it is a recurring charge. None of my games are subscription based and I have not bought anything since last Friday. i have made a support ticked and wanted to come here in the hopes that someone on the forums can help. Is there a way i can double check if i have any subscriptions or not please any advice is welcome.
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Showing 1-15 of 18 comments
DirtyFishy Mar 28, 2017 @ 11:13am 
Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
https://store.steampowered.com/account/history/
Last edited by DirtyFishy; Mar 28, 2017 @ 11:14am
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:15am 
Originally posted by DirtyFishy:
Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday
DirtyFishy Mar 28, 2017 @ 11:16am 
Originally posted by Don:
Originally posted by DirtyFishy:
Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday
Is it possible that somebody acquired your card details?
Last edited by DirtyFishy; Mar 28, 2017 @ 11:16am
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:16am 
Originally posted by Kaby:
Not sure, but it seems that you have a second account with card linked on it.
that cant be the prob cause even on my old account i didnt have sub based games and i have used that account in over a year so if that was the issue why would it just start charging me now in 2017
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:17am 
Originally posted by DirtyFishy:
Originally posted by Don:
i did check my history and the last thing i bought was playerunknown's battlegrounds last friday nothing from yesterday
Is it possible that somebody acquired your card details?
unlikely I havent lost it and havent been around any sketchy ppl
Splash Colour Mar 28, 2017 @ 11:19am 
If you want to know how this can be solved steam support sorts any bank and card issues with payments etc
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:19am 
Originally posted by DirtyFishy:
Account issues can only be sorted by my Steam Support. You could check your purchase history on Steam.
https://store.steampowered.com/account/history/
checked my account purchase history and the only thing i have purchased recently was playerunknown's battlegrounds on the 23rd and nothing yesterday
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:20am 
Originally posted by Greenfields:
If you want to know how this can be solved steam support sorts any bank and card issues with payments etc
i know i already put a ticket in i was just wanting some faster responses from the forums
Splash Colour Mar 28, 2017 @ 11:23am 
Originally posted by Don:
Originally posted by Greenfields:
If you want to know how this can be solved steam support sorts any bank and card issues with payments etc
i know i already put a ticket in i was just wanting some faster responses from the forums
The steam community cant really help much due to it being a actual account issue that only steam support can sort themself, only the steam community can give little advice or some hints to understand a bit about the matter.
WHISKEY SIERRA 8180 Mar 28, 2017 @ 11:27am 
Originally posted by Greenfields:
Originally posted by Don:
i know i already put a ticket in i was just wanting some faster responses from the forums
The steam community cant really help much due to it being a actual account issue that only steam support can sort themself, only the steam community can give little advice or some hints to understand a bit about the matter.
ok thx yall, let gabens light shine apon you all
.doll Mar 28, 2017 @ 11:28am 
I recomend one of two things, steam support (Which you say you put a ticket in for) and if that doesn't work then you should consider going to your bank, and request a new card under suspicions of unauthorized purchases. They'll give you a new number. Down side to that though is any subscription you have going will be cancelled but it's a minor cost for that option. Outside of that advice the rest is up to Steam Support to help you out.
Satoru Mar 28, 2017 @ 12:24pm 
How do you know you're being charged by steam for something. Also how do you know its recurring?
Originally posted by Satoru:
How do you know you're being charged by steam for something. Also how do you know its recurring?
called the bank to check on car payments and hey said i was over drafted, i asked what purchase made me over draft and they said a "recurring charge of $29.95 from steam"
steven.madia14 Mar 28, 2017 @ 5:44pm 
you must buy any game get pernament name account easy.
steven.madia14 Mar 28, 2017 @ 5:47pm 
or has been hack you must protect your account.
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Date Posted: Mar 28, 2017 @ 11:11am
Posts: 18