HOW CAN I CONTACT STEAM SUPPORT WITH MY ISSUES?

[qwerty]

Hello good day everyone. i just want to ask on how can i reach steam support if my issue is i just want them to know that the first email associated with my steam account was compromised. and i m here asking on how can i inform steam support that might be one day there will be a thread on recovery account that will contact them and asking a recovery for account . but that will be not me because that email add was compromised to me and i dont know how he did this. please i need some help

[Glimmer]

As long as it's not currently associated with your account, knowing the email is pointless. Valve does not view an old email address as Proof of Ownership. The handful of recovery options that don't require Proof of Ownership will only go to the currently registered address.

[Satoru]

Steam does not use the email alone as proof of ownership requirements

As such someone requesting it from that email doesn't automatically get the account

[qwerty]

but this case happen to me last time my steam account was compromised but luckily the first email associated with my steam account was in my hand thats why the steam support believed in me and recover my account . so im worrying now might be the hacker alsi will do that kind of things on what i did before. thanks

[qwerty]

satoru. but im just worrying because before i did like this to recover my whole account even though the hacker successfully remove all recovery option i made and also he was able to put the steam guard . but thanks to steam support because they recover it because i was in my first email associated with this account but now . its on the hand of the hacker and i just want to avoid any recovery option he can made using that email

[76561198218426745]

When ownership of an account is disputed, the person with the oldest/better proof gets the account. Email is only one possible way of proving ownership. Keep your accounts and PC secure and it won't be an issue.

[qwerty]

i just want to make it sure.

[76561198218426745]

There is no help category for theoretical hijackings. I imagine it would only distract from dealing with actual hijackings. As mentioned above, keep your PC and accounts secure to make sure you never have to find out. Contact your email provider and recover your old email.

[shiel]

Originally posted by **ClassicCJ**:

but this case happen to me last time my steam account was compromised

If this has happened before then you need to start behaving more responsibly.