Arthas Mar 17, 2017 @ 8:43am
The following items are not available for purchase in your country....
I bought a key for rocket league from a third party website, but when I tried to redeem it it gave me this error. It happened to me before with Rust too and I was able to get a refund on both occasions. At this point I don't want refunds I just want to play the game . I understand that Rust and Rocket league are not region locked so I think it doesn't matter where I buy them from. Maybe this has something to do with me travelling to another country and my steam wallet settings are set to my home country?
Last edited by Arthas; Mar 17, 2017 @ 8:44am

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Showing 1-13 of 13 comments
ReBoot Mar 17, 2017 @ 9:01am 
The key you bought is region locked. Buy the game on Steam or from a legit reseller.
Arthas Mar 17, 2017 @ 11:03am 
Originally posted by ReBoot:
The key you bought is region locked. Buy the game on Steam or from a legit reseller.
The key description says its global on both games though.
ReBoot Mar 17, 2017 @ 11:06am 
Originally posted by DrCrow:
Originally posted by ReBoot:
The key you bought is region locked. Buy the game on Steam or from a legit reseller.
The key description says its global on both games though.
Two possibilities
1. They lied. Simple as that.
2. You're in a non-global region, I.e. you cant activate the original Wolfenstein in Germany. Although I have to add that the censored version is pretty darn amazing and the game doesn't suffer. Still, the key description should have said "Won't activate in the following regions: Germany"

One way or another, the site you bought it from screwed you.
Last edited by ReBoot; Mar 17, 2017 @ 11:09am
76561198218426745 Mar 17, 2017 @ 11:10am 
ReBoot is correct. Talk to the person who sold you the key, try to work something out with them. Confirm the listing does not give any region restrictions (e.g. will not redeem/activate in Germany.) If there is no warning, and support refuses to assist you, open a chargeback with your bank or payment provider.
Arthas Mar 18, 2017 @ 7:38am 
luckily I got a refund, I've learnt my lesson now.
Cathulhu Mar 18, 2017 @ 7:49am 
Use http://www.isthereanydeal.com to find great offers on games from authorized resellers. It's like a search engine and price comparison website in one.
MaxPower Aug 25, 2022 @ 8:10am 
I bought from an authorized reseller. The site specifically stated that the product activates in my country. I also bought another product at the same site which activated without issue? What's going on?
Ducks on Fire Aug 25, 2022 @ 8:59am 
Originally posted by MaxPower:
I bought from an authorized reseller. The site specifically stated that the product activates in my country. I also bought another product at the same site which activated without issue? What's going on?
Don't necro a thread just to ask questions that were already answered.

Originally posted by 76561198218426745:
ReBoot is correct. Talk to the person who sold you the key, try to work something out with them. Confirm the listing does not give any region restrictions (e.g. will not redeem/activate in Germany.) If there is no warning, and support refuses to assist you, open a chargeback with your bank or payment provider.
You do this
Firestrot Aug 27, 2022 @ 10:16am 
so, a friend brough a key in steam for me and gave this exact error
the game exist in my country, why did that happen?
Bee🐝 Aug 27, 2022 @ 10:23am 
Originally posted by Firestrot:
so, a friend brough a key in steam for me and gave this exact error
the game exist in my country, why did that happen?

Originally posted by 76561198218426745:
ReBoot is correct. Talk to the person who sold you the key, try to work something out with them. Confirm the listing does not give any region restrictions (e.g. will not redeem/activate in Germany.) If there is no warning, and support refuses to assist you, open a chargeback with your bank or payment provider.
LightLock Nov 7, 2022 @ 9:51pm 
is there a way to change your region on steam so it works?
Chompman Nov 7, 2022 @ 9:57pm 
Originally posted by LightLock:
is there a way to change your region on steam so it works?
Only if you actually live in that region otherwise it would be breaking the tos.
Anonymous Helper Nov 8, 2022 @ 9:37am 
Originally posted by LightLock:
is there a way to change your region on steam so it works?

Sure. Emigrate to another country, get permanent residence there and open a bank account in the new country you live in. Then you should be able to change your region.
Showing 1-13 of 13 comments
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Date Posted: Mar 17, 2017 @ 8:43am
Posts: 13