Downloading stuck at 0 bytes disk usage

[LankyGiraffe]

Basically, for about half a minute the Network usage is normal, but disk usage stays low. After that, both stop completely, it's got progressively worse to the point where I can't update or install ANYTHING.

I am aware that many people have had this problem before, and yes, I have tried changing server to different countries, I've restarted my computer and adding other games to the update list does not work either.

I have one method left to try (other than deleting then reinstaling Steam, which apparently doesn't work) which is to delete all the Steam files except for Steam.exe and steamapps. However, I am very anxious to do this as I do not want to delete the wrong folder or find out I needed them.

Are there any more methods left to try? Or will I have to try deleting the files and hope for the best?

Answers would be greatly appreciated.

[Elča ♥]

Yes there are multiple methods

[LankyGiraffe]

Originally posted by Keve:

Yes there are multiple methods

Can you share one (that I haven't listed above) please?

[Allenon]

I am having the exact same issue and have tried all the steps you listed. I'm trying to download "The Forest." I made it to 116.0 MB / 999.0 MB then my DISK USAGE dropped to 0 bytes/s, even though NETWORK USAGE stays strong.

[76561198210222775]

Originally posted by Allenon:

I am having the exact same issue and have tried all the steps you listed. I'm trying to download "The Forest." I made it to 116.0 MB / 999.0 MB then my DISK USAGE dropped to 0 bytes/s, even though NETWORK USAGE stays strong.

Did you fixed that ? how ? plz i need help

[S D R]

fix date and time on your computer

[JD777]

Here is a troubleshooting solution that could work for you but only if you have another Harddrive or partition.Do you have a another HD or partition?

I'm asking because if something is wrong with some sectors on your HD than that might be causing problems for Steam when it tries to write the game files there.

If you do have another HD or partition than all you have to do is:

IMPORTANT:Close Steam first.Make sure it is not running first!

1.) Create a folder called "SteamLibrary" on the other harddrive or partition.

2.) Open up the folder where Steam is installed (For me it's E:\Program Files (x86)\Steam).Copy a file called "steam.dll" and paste it to that new SteamLibrary folder.

3.)Create another folder in the "SteamLibrary" folder and name it "Steamapps".(Should look like this "\SteamLibrary\SteamApps" , I don't know what letter your harddrive is so I left that blank)Than go back to the original Steam folder and open the "Steamapps" folder (For me it's E:\Program Files (x86)\Steam\Steamapps).Once there copy the file "appmanifest_730.acf" to the new "Steamapps" folder that you created.Once copied rename this file in the original "Steam\steamapps" folder to this "appmanifest_730.acf.backup".

4.)Create the last folder in the new "steamapps" folder and name it "common" (Should look like this "\SteamLibrary\SteamApps\common" , I don't know what letter your harddrive is so I left that blank)

5.)Go back to original "Steamapps" folder and goto the "common" folder(For me it's E:\Program Files (x86)\Steam\Steamapps\common).Once there copy the CSGO game folder over to the new "common" folder.

6.)Start Steam up and goto the top left and click on "Steam" than goto "settings".Once in settings go down to the "Downloads" section than click on the top button called "STEAM LIBRARY FOLDERS".

7.)Click on the "ADD LIBRARY FOLDER" button.Select the new SteamLibrary folder from that list that you had made in the steps above.

8.)Profitzz....I hope.The game now should resume it's download with no problem.As for the disk problem hopefully it's just that sector or it might be something else but this is a fast way to get your download underway.Also you can always move the game folder and "appmanifest_730.acf" back to the original Steam folder at any time should you have fixed any possible hd problems if there was one to begin with

(NOTE: If you have any downloads going when you try to add the SteamLibrary folder just pause them when steam says "New Steam library folder can't be added while downloading")

[Ravi, Noisebox Extraordinaire]

This worked!!! Thank you so much, this fixed everything!

[Wall-E®]

I just wanted to write here my solution. A surprisingly easy fix. Close the download. Exit steam. Then reopen steam and then go to games>Far Cry 5(this was the game with this issue for me> play.

It will then restart the download where it left off and the disk should be working again

[Sevatar]

JD777 I have a problem with this. I don't have appmanifest_730.acf file. I have appmanifest_440 and 550 and other big numbers. What can I do now?

Originally posted by JD777:

Here is a troubleshooting solution that could work for you but only if you have another Harddrive or partition.Do you have a another HD or partition?

I'm asking because if something is wrong with some sectors on your HD than that might be causing problems for Steam when it tries to write the game files there.

If you do have another HD or partition than all you have to do is:

IMPORTANT:Close Steam first.Make sure it is not running first!

1.) Create a folder called "SteamLibrary" on the other harddrive or partition.

2.) Open up the folder where Steam is installed (For me it's E:\Program Files (x86)\Steam).Copy a file called "steam.dll" and paste it to that new SteamLibrary folder.

3.)Create another folder in the "SteamLibrary" folder and name it "Steamapps".(Should look like this "\SteamLibrary\SteamApps" , I don't know what letter your harddrive is so I left that blank)Than go back to the original Steam folder and open the "Steamapps" folder (For me it's E:\Program Files (x86)\Steam\Steamapps).Once there copy the file "appmanifest_730.acf" to the new "Steamapps" folder that you created.Once copied rename this file in the original "Steam\steamapps" folder to this "appmanifest_730.acf.backup".

4.)Create the last folder in the new "steamapps" folder and name it "common" (Should look like this "\SteamLibrary\SteamApps\common" , I don't know what letter your harddrive is so I left that blank)

5.)Go back to original "Steamapps" folder and goto the "common" folder(For me it's E:\Program Files (x86)\Steam\Steamapps\common).Once there copy the CSGO game folder over to the new "common" folder.

6.)Start Steam up and goto the top left and click on "Steam" than goto "settings".Once in settings go down to the "Downloads" section than click on the top button called "STEAM LIBRARY FOLDERS".

7.)Click on the "ADD LIBRARY FOLDER" button.Select the new SteamLibrary folder from that list that you had made in the steps above.

8.)Profitzz....I hope.The game now should resume it's download with no problem.As for the disk problem hopefully it's just that sector or it might be something else but this is a fast way to get your download underway.Also you can always move the game folder and "appmanifest_730.acf" back to the original Steam folder at any time should you have fixed any possible hd problems if there was one to begin with

(NOTE: If you have any downloads going when you try to add the SteamLibrary folder just pause them when steam says "New Steam library folder can't be added while downloading")

[JD777]

Originally posted by 5ZABI:

JD777 I have a problem with this. I don't have appmanifest_730.acf file. I have appmanifest_440 and 550 and other big numbers. What can I do now?

This file should be created when you start the download. Maybe start the download over again. It's a very small file and is automaticaly created at the start.

Also if you have a friend who has CSGO ask them for the file(appmanifest_730.acf) (found in folder \steamapps). It's only a text file. You can even open it in a text editor like notepad. I don't have csgo otheriwse I would just paste it in here and you could make your own appmanifest_730.acf file in notepad.

I would not download t from the internet unless you know the site is legit because the danger is not in the file itself but the website and whatever scripts it might run or something like that.

[JD777]

I found one on the internet but you will have to edit it a bit to match your steam account.Steam might update it automaticaly though , not sure.

 

"AppState"
{
	"appID"		"730"
	"Universe"		"1"
	"StateFlags"		"4"
	"installdir"		"Counter-Strike Global Offensive"
	"LastUpdated"		"1381453824"
	"UpdateResult"		"0"
	"SizeOnDisk"		"6238044076"
	"buildid"		"126105"
	"LastOwner"		"76561198073124758"
	"BytesToDownload"		"69547312"
	"BytesDownloaded"		"69547312"
	"UserConfig"
	{
		"name"		"Counter-Strike: Global Offensive"
		"GameID"		"730"
		"Installed"		"1"
		"appinstalldir"		"D:\\Games\\Steam\\steamapps\\common\\Counter-Strike Global Offensive"
		"language"		"english"
	}
	"MountedDepots"
	{
		"732"		"693372687002666782"
		"731"		"6518109770435955740"
	}
	"CheckGuid"
	{
		"0"		"csgo\\bin\\client.dll"
	}
}

"LastOwner" = is a persons steam id incase you were wondering.

Just open a blank notepad and paste the stuff from above in it and name it "appmanifest_730.acf" and put it in the correct folder \steamapps.Make sure when saving it to select in the box "Save as type" set it too "All files (*.*)" or it might have a txt at the end which will not work.

[Sevatar]

Thank you very very very much. Everything works fine now. :D

[JD777]

No problem , have great day.

[Numek]

Hi guys, same problem here with the last Tomb Raider.

I cannot try the trick because I have only one partition and SSD.

But I have an idea from where it comes : last time I encountered this was with the las DeusEX MD, I noticed the problem came after canceling the installation WHILE steam was allocating files for the game (you now the first little screen during the first installation).

This allocation stays in memory in one file (which one ??) and it causes the game to install what has been allocated for, but what left makes the disk counter fall to 0bytes/s.

If any idea to purge this file please ?

It can cause to allow disk space while nothing is written on it too, so you will see your free disk space occupied by nothing (which can take a big space:)

It's impossible from steam to purge it, even if you reinstall the game, that's why people restart and restart again their download. When the space is allocated, it's forever. To correct that last time, I had to format my SSD and resinstall Windows,etc.

So is it possible to act on it by any way ?
I let people with better skills answer

[chalco_isanns]

Realize this is over a year later but this was happening to me and I just refreshed my ip address (ipconfig /release and ipconfig /renew) I closed steam before doing this, though doubt that matters. Hope it helps someone!