What Can I Do to Get Valve to Read a Support Ticket

[twister]

I cant access this account for the time being because my phone is cracked and 50% of the pixels are dead.. Im accessing this from my browser rn but I want to play CS... I opened a ticket since I only have the old recovery code they want (I removved authenticator and readded).. WHAT CAN I DO?? I have the same hardware and everything..

[gwait]

Continue waiting for a reply.

[twister]

Originally posted by gwait:

Continue waiting for a reply.

Other than that? :D Last time I tried that I waited 2 months

[gwait]

Originally posted by TW1STER:

Other than that? :D

Nothing. You aren't any exception compared to other people who are contacting Support regarding the same problem. Wait for your turn.

[Satoru]

You must provide support with proof of ownership just like everyone else

Note that you losing multiple recovery options is your fault

[twister]

Originally posted by Satoru:

You must provide support with proof of ownership just like everyone else

Note that you losing multiple recovery options is your fault

IP, Hardware, Logged in on Browser, email, ss of phone bill on sprint? Would that work?

[gwait]

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

[Satoru]

Originally posted by TW1STER:

Originally posted by Satoru:

You must provide support with proof of ownership just like everyone else

Note that you losing multiple recovery options is your fault

IP, Hardware, Logged in on Browser, email, ss of phone bill on sprint? Would that work?

No

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

[twister]

Originally posted by Satoru:

Originally posted by TW1STER:

IP, Hardware, Logged in on Browser, email, ss of phone bill on sprint? Would that work?

No

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

Oh I already provided Invoice ID

[Muppet among Puppets]

Didnt you keep the recovery code when you added the auth again?

[Start_Running]

OP. You do know that for most phones, you can simply swap simcards with another phone right?

[twister]

Originally posted by Start_Running:

OP. You do know that for most phones, you can simply swap simcards with another phone right?

Ummm Its a CMDA Carrier... Sprint :/ I only have a spare GSM Phone.