All Discussions > Steam Forums > Help and Tips > Topic Details

durian Feb 25, 2017 @ 11:46pm

Your purchase receipt: Total - undefined

After purchase, there is a new error:

Your purchase receipt

Confirmation of your purchase is provided below.
This information will also be emailed to you shortly.

Account Name ...
Total undefined
Confirmation code ...
_____________________

The screen shows "Total: undefined", and does not show the amount spent, equally when printing it.

Do others have the same issue or am I the only one?

Last edited by durian; Feb 25, 2017 @ 11:47pm

Something went wrong while displaying this content. Refresh

Error Reference: Community_9721151_

Loading CSS chunk 7561 failed.
(error: https://community.fastly.steamstatic.com/public/css/applications/community/communityawardsapp.css?contenthash=789dd1fbdb6c6b5c773d)

Showing 1-10 of 10 comments

soldier from tf2 Mar 2, 2017 @ 5:33pm

Errors on purchase confirmation

I bought 911 operator, but when it takes you to the page to look over your details. The total says "undefined" and where it usually says "confirmation will be emailed to you" at the bottom says undefined also. What does this mean?

durian Mar 13, 2017 @ 4:02pm

I am still getting the "undefined" total receipt as of today.
Valve... please fix this issue quickly, and make printing of receipts later possible - not only after purchase! Better still, just send the attached .pdf / .oxps file in the e-mail.

soldier from tf2 Mar 13, 2017 @ 5:07pm

Yep, me too

durian Mar 18, 2017 @ 10:28am

Problem still persisting as of today... VALVE please solve the issue!

syrianes Mar 18, 2017 @ 12:09pm

same here guys.

durian Mar 18, 2017 @ 4:27pm

I wonder if there is a way to address this issue directly with VALVE?

Milo Ran Mar 18, 2017 @ 5:24pm

Good thing is I can still refer to the amount spent by checking the transaction records sent to my email. Still getting the "undefined" in the Steam client though.