So$a ♿ Feb 21, 2017 @ 4:11am
not getting Steam guard authenticator codes notifications
it been going on for the past few days, tried removing the authenticator and uninstall the app but that did not work.
i have the lg g5.


EDIT:
a solution by slug

1. Delete steam on your old phone
2. Clear steam app cache on your current phone (google how to do this if you don't know)
3. Log back into steam
4. At the prompt, chose the option that says something along the lines of "remove the mobile authenticator and go back to using e-mails for verification."
5. Follow whatever it says to do to log in
6. When you're logged in, head to "Steam Guard"
7. Follow the prompts to setup the steam mobile authenticator
Last edited by So$a ♿; Feb 10, 2018 @ 4:36am
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Showing 1-15 of 35 comments
jooooooo Feb 21, 2017 @ 4:14am 
Did you try to see the timezones and time settings?
Last edited by jooooooo; Feb 21, 2017 @ 4:14am
So$a ♿ Feb 21, 2017 @ 4:19am 
Originally posted by ShahZaM ム:
Did you try to see the timezones and time settings?
nothing has been changed in my phone setting
So$a ♿ Feb 21, 2017 @ 5:13am 
anyone?
Flurdy Feb 21, 2017 @ 5:14am 
Originally posted by So$a:
anyone?
Are you only not getting the notifications, or is the steam guard not working at all?
ReBoot Feb 21, 2017 @ 5:16am 
What is not working? What does "I am not getting" mean? What do you see when you open the app?
So$a ♿ Feb 21, 2017 @ 5:27am 
Originally posted by Flurdy:
Originally posted by So$a:
anyone?
Are you only not getting the notifications, or is the steam guard not working at all?
notifications only the guard works if i open the app but i dont get any code notifications
So$a ♿ Feb 21, 2017 @ 5:28am 
Originally posted by ReBoot:
What is not working? What does "I am not getting" mean? What do you see when you open the app?
the app works fine but the codes notification wont pop on my screen ill have to manually enter the app
Flurdy Feb 21, 2017 @ 5:29am 
Originally posted by So$a:
Originally posted by Flurdy:
Are you only not getting the notifications, or is the steam guard not working at all?
notifications only the guard works if i open the app but i dont get any code notifications
Go to your phone's settings > More > Application manager> steam > Show notifications
Something along those lines, that's how it is for my phone, might differ for yours
Last edited by Flurdy; Feb 21, 2017 @ 5:29am
So$a ♿ Feb 21, 2017 @ 5:34am 
Originally posted by Flurdy:
Originally posted by So$a:
notifications only the guard works if i open the app but i dont get any code notifications
Go to your phone's settings > More > Application manager> steam > Show notifications
it wasn't disabled to begin with but i disabled and re-enabled and it didnt work
ReBoot Feb 21, 2017 @ 5:38am 
Originally posted by So$a:
Originally posted by ReBoot:
What is not working? What does "I am not getting" mean? What do you see when you open the app?
the app works fine but the codes notification wont pop on my screen ill have to manually enter the app
So to get the codes just fine?
noobn Feb 21, 2017 @ 5:40am 
it happens to me go i also have to go in the steam app just to get the code
So$a ♿ Feb 21, 2017 @ 5:59am 
Originally posted by ReBoot:
Originally posted by So$a:
the app works fine but the codes notification wont pop on my screen ill have to manually enter the app
So to get the codes just fine?
yes, its just annoying when u need to sign in steam through some apps u cant minimize the app and u cant use the code because it expired unless ur lucky
Spectrum Jun 24, 2017 @ 3:47pm 
Yo man, I managed to fix my issue by opening up widgets on my phone, going to my steam authentication widget, and just putting it on a page somewhere. After I did that, the codes started popping up in my notification bar too, and you should be able to remove the widget afterward, and still have the notifications come through. I hope this helped, because this problem has been troubling me for a few weeks now.
So$a ♿ Jun 25, 2017 @ 2:39am 
Yo man, I managed to fix my issue by opening up widgets on my phone, going to my steam authentication widget, and just putting it on a page somewhere. After I did that, the codes started popping up in my notification bar too, and you should be able to remove the widget afterward, and still have the notifications come through. I hope this helped, because this problem has been troubling me for a few weeks now.
all i had to do is delete cache and the app and then restart my phone and redownload it but ty ill know for the next time
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Date Posted: Feb 21, 2017 @ 4:11am
Posts: 35