Can't report

[JAO]

>Having some trouble with CS:GO
>Want to report problem and get assistance.
>Go to report menu.
>Write a lengthy detailed report.
>Click send and I get this: "There was a problem submitting your help request to Steam Support. Please wait a few minutes and try again.

If you are attempting to add large attachments please try to submit without them and add them to your request after submitting."

Okay so now I need to report that the report function isn't working. But if the report function isn't working how the ♥♥♥♥ do I report an issue? Steam needs to fix their ♥♥♥♥ing customer support. My internet works fine and I can check steam community and update it, I can play other games online but for whatever reason they've decided to turn off their report function. Steam doesn't even have a bloody phone line. So I'm stuck sitting in my chair waiting for some prick to tell me some complicated method that ends up not working, I'm down on 12 quid and I'm bored, tired and angry. Thanks steam.

[cSg|mc-Hotsauce]

try asking here http://steamcommunity.com/app/730/discussions/ first.

what is the problem you originally had?

[Forcen]

How long is your lengthy report?
Did you attach any files?

Maybe it's too long.. You could do what it says and copy out half of the ticket and add the rest after it is submitted.

[JAO]

Originally posted by Forcen:

How long is your lengthy report?
Did you attach any files?

Maybe it's too long.. You could do what it says and copy out half of the ticket and add the rest after it is submitted.

I shorted it down quite a bit. It's only 50 or so words.

[Forcen]

And? did it work?
Did you have any attachments?

Maybe say the character count if you can, words can vary.

You should consider asking it here if it is something common we can answer real quick. Or in the csgo forum.

EDIT: looks like you are not alone with the problem. Save your text and try again later: http://steamcommunity.com/discussions/forum/1/135509124602833042/

[JAO]

Originally posted by Forcen:

And? did it work?
Did you have any attachments?

Maybe say the character count if you can, words can vary.

You should consider asking it here if it is something common we can answer real quick. Or in the csgo forum.

EDIT: looks like you are not alone with the problem. Save your text and try again later: http://steamcommunity.com/discussions/forum/1/135509124602833042/

Typic valve ♥♥♥♥♥♥♥♥. Suprised they've not earned a DDOS yet.

[Forcen]

What? Having a bad day?
What if they are getting ddosed now and that is the reason?

Chill out a bit...

Meanwhile, what was the issue? We might be able to help.

[JAO]

Originally posted by Forcen:

What? Having a bad day?
What if they are getting ddosed now and that is the reason?

Chill out a bit...

Meanwhile, what was the issue? We might be able to help.

This [prnt.sc] and this[prnt.sc] is my problem. It just won't let me start the game. I don't have a vac, or OW ban or anything of that sort.

[cSg|mc-Hotsauce]

give me a minute...

im going to check a few things...

[Forcen]

Have you tried this? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
Maybe steam is having some problems in more ways than steam support...

Tried rebooting?
Before i asked if you have tried more stuff please list what you have tried do to fix this.

[cSg|mc-Hotsauce]

https://steamstat.us/

inventories are delayed again.

1 more thing to check out...

[JAO]

Originally posted by cSg|mc-Hotsauce:

https://steamstat.us/

inventories are delayed again.

1 more thing to check out...

:qr:

I'm in the EU region.

[JAO]

Originally posted by Forcen:

Have you tried this? https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Yep :/

[Forcen]

Tried rebooting?
Before i asked if you have tried more stuff please list what you have tried do to fix this.

[JAO]

Originally posted by Forcen:

Tried rebooting?
Before i asked if you have tried more stuff please list what you have tried do to fix this.

Restart PC, uninstall and reinstall game, log out and sign back in to steam, verify cache and slam head off keyboard

[cSg|mc-Hotsauce]

Originally posted by Kaluri:

Originally posted by cSg|mc-Hotsauce:

https://steamstat.us/

inventories are delayed again.

1 more thing to check out...

I'm in the EU region.

that states inventory status for the entire steam network.

and it is working on my end...

http://steamcommunity.com/sharedfiles/filedetails/?id=865260443