CITIZEN KANE Feb 12, 2017 @ 2:11pm
What do you do if you lose a phone with steam guard thing on?
Are you going to lose the account completely?
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Showing 1-6 of 6 comments
shiel Feb 12, 2017 @ 2:12pm 
Did you save your recovery code? Are you going to be getting a new phone with the same number?

https://support.steampowered.com/kb_article.php?ref=8625-wrah-9030#sold
Last edited by shiel; Feb 12, 2017 @ 2:13pm
Ogami Feb 12, 2017 @ 2:13pm 
Help, I lost (or sold) my phone and can't log in! What do I do?
If possible, you should contact your wireless service provider and get a replacement phone with the same phone number. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.
If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. Use the "Help me with my issue" button at the top right of this page to get help removing your authenticator. If you don’t have access to the email address that is currently associated with your Steam Account please provide proof of account ownership within your ticket.
Last edited by Ogami; Feb 12, 2017 @ 2:13pm
CITIZEN KANE Feb 12, 2017 @ 2:14pm 
I did not lose my phone but i'm worried that if i do
shiel Feb 12, 2017 @ 2:14pm 
Originally posted by fizzacles:
I did not lose my phone but i'm worried that if i do
And now you know
CITIZEN KANE Feb 12, 2017 @ 2:15pm 
Ok good i'll save the code
Forcen Feb 12, 2017 @ 2:32pm 
Also if you loose the code and your phone you could still use your old number if you ask your phone company for help? They could send you a replacement sim-card and you could recieve SMS from steam on that same number. depends on your phone company I guess.
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Showing 1-6 of 6 comments
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Date Posted: Feb 12, 2017 @ 2:11pm
Posts: 6