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Ketho Feb 12, 2017 @ 1:54am
Where to enter Steam Guard recovery code
I factory reset my phone and want to reinstall Steam app. I still have my recovery code, but I don't see anywhere I can fill in my code. How am I supposed to recover my account? :(

http://i.imgur.com/oYf2no4.png
https://support.steampowered.com/kb_article.php?ref=4440-RTUI-9218

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Showing 1-11 of 11 comments
Ketho Feb 12, 2017 @ 2:06am 
I managed to still recover it with my phone number, but then what is the use of the recovery code?
http://imgur.com/a/YulB9
shiel Feb 12, 2017 @ 2:09am 
Originally posted by Ketho:
I managed to still recover it with my phone number, but then what is the use of the recovery code?
http://imgur.com/a/YulB9
If you lose your phone and can't afford a new one/have to get a new phone number for starters.
ReBoot Feb 12, 2017 @ 2:10am 
Originally posted by Ketho:
I managed to still recover it with my phone number, but then what is the use of the recovery code?
http://imgur.com/a/YulB9
It's to remove the mobile authenticator.
Ketho Feb 12, 2017 @ 2:15am 
Originally posted by shiel:
If you lose your phone and can't afford a new one/have to get a new phone number for starters.
Originally posted by ReBoot:
It's to remove the mobile authenticator.
Ow thanks I was confused with Blizzard authenticator, there I can just fill in my recovery code and don't ask for any login or phone number :s
Last edited by Ketho; Feb 12, 2017 @ 2:17am
garnished Feb 12, 2017 @ 2:17am 
you locked your self out if you wiped your data, help.steampowered.com is the page that will help you remove the auth so you can re set it up.
shiel Feb 12, 2017 @ 2:26am 
Originally posted by dax:
you locked your self out if you wiped your data, help.steampowered.com is the page that will help you remove the auth so you can re set it up.
Feel free to actually read the responses before replying. I'd understand if there was 50 replies but there was only 4 and the 1st one negated your reply.
akute Feb 12, 2017 @ 2:29am 
k:csgocross:
akute Feb 12, 2017 @ 2:29am 
:csgocross:
ReBoot Feb 12, 2017 @ 2:46am 
Originally posted by Ketho:
Originally posted by shiel:
If you lose your phone and can't afford a new one/have to get a new phone number for starters.
Originally posted by ReBoot:
It's to remove the mobile authenticator.
Ow thanks I was confused with Blizzard authenticator, there I can just fill in my recovery code and don't ask for any login or phone number :s
Those are the Steam guard backup codes.
Originally posted by Ketho:
I managed to still recover it with my phone number, but then what is the use of the recovery code?
http://imgur.com/a/YulB9
The single recovery code that starts with letter R is to delete steam guard from your account (remove mobile phone). You can do that by requesting help with login, entering email, copying code from email and then selecting account. Then you need to select that you don't have this phone number anymore and want to remove it from account, it will ask for your single recovery code.
Charlie Feb 3 @ 10:14pm 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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Date Posted: Feb 12, 2017 @ 1:54am
Posts: 11