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Revs Feb 8, 2017 @ 6:27am
Problem With G633 Headset FIX**
My name is Chris but you can call Me Revs, I understand that you would like assistance with your G633 Artemis Spectrum RGB 7.1 Surround Gaming Headset.


If you notice that your Logitech device stops responding (ex: the mouse or headset disconnects) after fixed intervals of time, then the problem may be related to the power management settings. Perform all of the steps in the two sections below to resolve the issue:

Change Universal Serial Bus controllers settings
Disable USB selective suspend


Change Universal Serial Bus controllers settings

Click the Windows Start flag and type device manager in the search box. In the Programs list, clickDevice Manager. If you are prompted for an administrator password or confirmation, type your password or click Continue.
Click the arrow next to Universal Serial Bus controllers to expand the list, then right-click USB Root Hub, and click Properties.
In the USB Root Hub Properties window, click the Power Management tab. Uncheck Allow the computer to turn off this device to save power to disable the setting.

NOTE: Windows will reverse this setting when the device is unplugged from the USB port or the PC is restarted. To keep this from happening, follow the steps below so Windows will remember the power management setting.

Disable USB Selective Suspend

Click Start and in the search box, type power options. In the Programs list, click Power Options.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
Click Change plan settings for the power plan you use.
Click Change advanced power settings. The Power Options window appears.
In the Power Options window, expand USB settings, and then expand USB selective suspend setting.



USB Selective Suspend (For laptop users only)

To prevent Windows from turning off the USB root hub when the computer is running ‘On battery’ power, select Disabled in the On battery list.
To prevent Windows from turning off the USB root hub when the computer is ‘Plugged in’ to a power outlet, select Disabled in the Plugged in list and then click OK.


Any other questions please add cme

Best regards,

Revs
Last edited by Revs; Feb 8, 2017 @ 6:28am
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cSg|mc-Hotsauce Feb 8, 2017 @ 6:40am 
you could make a guide. this will get lost on the forums.

:qr:
Revs Feb 8, 2017 @ 8:46am 
Originally posted by cSg|mc-Hotsauce:
you could make a guide. this will get lost on the forums.

:qr:
where do i go to make one of those?
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Date Posted: Feb 8, 2017 @ 6:27am
Posts: 2