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How high is it if you exit steam?
If you go here what speed do you get? https://fast.com/
If you open the download page on steam what is your peak speed? And disk usage as said above.
Tipicle for DLs via Steam, huge packages get DLed, written to tempfile compacted, then need to be extracted & installed. This might be done 1 or a few packages at a time before continuing to the next batch of packages.
And you know "1Gbps" is not the same notation as "2-4MB/s", 1 is in bits/s and the other is in Bytes/s.
A Gbit is 125MB so he is right to complain about receiving 2-4MB\s