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Just use gmail, my god.
I'm having exactly the same problem with setting-up steam on a new computer, not receiving the code by email. I contatced BT and was told they are not doing anything to obstruct steam. Also on my current computer I did a blunder and was locked out of my account for several days during which I frantically tried every way possible and then by accident a code was sent through from BT. Why do you think BT is the problem?
How to account for the one I received through BT, which I used on my old computer;must have slipped through or just been lucky, but thanks for the post, I'll probably do as others are saying and change steam email to gmail.