Account logged out of steam mobile
So a few days ago, I access steam on mobile at night and when I tapped the steam app it showed my friends tab for a while and then suddenly I was logged out of my account.

When I tried to logged in it asked me a code from steam mobile authenticator like my phone was some sort of new device that I never logged into, and it show my code on the log in page that means it had recognize my device.

Is this something normal that anyone else experienced or should I be worry about it?

Thanks!
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Showing 1-10 of 10 comments
jooooooo Jan 31, 2017 @ 7:21am 
Please use Steam Support.

Ask for desabling Steam Mobile Authenticator they will ask for a special code, then install Steam on phone again.

https://help.steampowered.com/en/


[ Please note you will have 7 day cooldown on trades etc... ]
copy&paste youtes Jan 31, 2017 @ 7:26am 
Originally posted by SG * EXTRiME @SKYGAMING:
Please use Steam Support.

Ask for desabling Steam Mobile Authenticator they will ask for a special code, then install Steam on phone again.

https://help.steampowered.com/en/


[ Please note you will have 7 day cooldown on trades etc... ]

Is it really necessary to do it. I mean how will it help if Im just removing and then enable steam authenticator again? Im still able to access my code after it happened. Its just a weird glitch right? Thanks for replying btw.
Last edited by copy&paste youtes; Jan 31, 2017 @ 7:26am
jooooooo Jan 31, 2017 @ 7:27am 
Because to you LogIn you need that code, disabling it you can login with the code on your e-Mail then add Steam Guard again.
copy&paste youtes Jan 31, 2017 @ 7:29am 
Originally posted by SG * EXTRiME @SKYGAMING:
Because to you LogIn you need that code, disabling it you can login with the code on your e-Mail then add Steam Guard again.

But my steam guard is already on and working (still sending codes)
copy&paste youtes Jan 31, 2017 @ 7:32am 
Im just asking if anyone's ever had their steam acc suddenly logged out of their steam mobile app and what actually happen.
jooooooo Jan 31, 2017 @ 7:34am 
Oh, I don't think that happends, if so it will send a code to e-Mail I think.
copy&paste youtes Jan 31, 2017 @ 7:36am 
Originally posted by SG * EXTRiME @SKYGAMING:
Oh, I don't think that happends, if so it will send a code to e-Mail I think.

Ok thanks
jooooooo Jan 31, 2017 @ 7:37am 
No problem, it got solved?
Macenn Jan 31, 2017 @ 7:45am 
Originally posted by sogrei:
Im just asking if anyone's ever had their steam acc suddenly logged out of their steam mobile app and what actually happen.

Yes i have i think. You simply log back in and problem solved. :D
yup just as Macenn said Im still able to access my account with the steam guard
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Date Posted: Jan 31, 2017 @ 7:19am
Posts: 10