All Discussions > Steam Forums > Help and Tips > Topic Details
glendenco Jan 28, 2017 @ 8:08am
My Profile (not this one) is a blank screen
I have lost access to my main account, as in I cannot log into it at all. It says my log in details are inncorrect but when I made a Steam support ticket, it said the phone number and email address attached to it werent associated with any account.
Not only that but as the title implies my Steam page is blank to me and my friend when either of us try to access it. Its not private to anyone so im not sure how this could be, does anyone know?
Any help would be amazing! Ive sent a Steam support ticket but I know that can take a while.
Here is the profile page: http://steamcommunity.com/profiles/76561198063066383

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Showing 1-6 of 6 comments
ReBoot Jan 28, 2017 @ 8:55am 
Recover access to that account
#1
glendenco Jan 28, 2017 @ 9:06am 
Thanks for the reply. Can you only do that through the Steam support ticket?
#2
ReBoot Jan 28, 2017 @ 9:06am 
There's also a self-help wizard you can use.
#3
glendenco Jan 28, 2017 @ 9:16am 
Oh I cant find any self-help wizard. Where would I find that?
#4
ReBoot Jan 28, 2017 @ 9:25am 
On the support page. It IS the self-help wizard.
#5
glendenco Jan 28, 2017 @ 9:30am 
Ah yes.. ofcourse :P Apparently my account has been community banned according to Steamrep.com. Someone suggested that it could have been hyjacked and the hyjacker did something to get me banned. I guess then I can only wait for a reply from Steam support. Cheers for the info.
#6
Showing 1-6 of 6 comments
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Jan 28, 2017 @ 8:08am
Posts: 6
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