Steam Guard

[roucel14]

two years ago i've bought gta v for $60 and I had $90 on my steam wallet but I lost the f*cking steam guard code

[Tev]

You mean Steam Guard Mobile Authenticator's recovery code, or what?

You can't "lose" Steam Guard authentication codes for good as you get a new one upon login.

[Tradie]

nice

[roucel14]

yeah I mean authenticator's recovery code

[Tev]

Originally posted by roucel14:

yeah I mean authenticator's recovery code

Some reason you don't return by phone number, or e-mail then?
https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

Put that link on another browser, one where you're not signed in.

[roucel14]

no

[Tev]

Originally posted by roucel14:

no

Assuming the "no" is the answer to my rhetorical question above, use the Help Desk -page then. If all else fails, you get the prompt to contact Steam Support with proof of ownership.

Next time, given you didn't, write down the recovery code when prompted.

[roucel14]

thanks

[✪ abdall2]

Yey i

[roucel14]

@Teutep they just send me this

Your help request has been submitted to Steam Support. Your reference code is HT-65HT-86T4-HP2F. Once a support agent has responded to your request you will receive a notification email sent to

[Tev]

Now you've to wait.

[roucel14]

For how long actually? because I've waiting for like 30 minutes

[Tev]

Originally posted by roucel14:

For how long actually? because I've waiting for like 30 minutes

Longer.

Assume days and you'll feel less disappointed.

Next time write down the recovery code.

[roucel14]

I will. Did it ever happend to you?

[Tev]

No, it didn't.

Seen enough people to whom it's happened to know though.

[roucel14]

oh. but thank you for your advice and help.