I bought a digital code from eclub and I haven't received it.

[Otto]

Hey there,

I recently purchased a digital code from a "reliable" website thinking that it would be quick and easy. After purchasing it, I check the receipt and everything to see if it went throught, and it did. I searched up how to redeem it and it said that the code will be attached to my email, shockingly, it wasn't. I tried to search up how to redeem digital codes but it always comes up with eclub's ♥♥♥♥♥♥♥♥, or some eclub point system where you have to spend more money on. I honestly have no idea what to do.

Can one or many of you guys help me?

[Chompman]

You will need to contact this website and deal with them as we or steam cannot do anything for resellers like this.

[Cathulhu]

How is that site reliable or trustworthy if they even hide their identity? Chances are, you got scammed.

Domain Name: ECLUBSTORE.COM
Domain ID: 1761061778_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://tucowsdomains.com
Updated Date: 2016-06-17T08:07:30Z
Creation Date: 2012-11-22T08:35:09Z
Registrar Registration Expiration Date: 2017-11-22T08:35:09Z
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: [e-mail]
Registrar Abuse Contact Phone: [phone]
Reseller: Yahoo Aabaco Small Business
Domain Status: ok https://icann.org/epp#ok
Registry Registrant ID:
Registrant Name: Contact Privacy Inc. Customer 0144641523
Registrant Organization: Contact Privacy Inc. Customer 0144641523
Registrant Street: 96 Mowat Ave
Registrant City: Toronto
Registrant State/Province: ON
Registrant Postal Code: M6K 3M1
Registrant Country: CA
Registrant Phone: [phone]
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: [e-mail]
Registry Admin ID:
Admin Name: Contact Privacy Inc. Customer 0144641523
Admin Organization: Contact Privacy Inc. Customer 0144641523
Admin Street: 96 Mowat Ave
Admin City: Toronto
Admin State/Province: ON
Admin Postal Code: M6K 3M1
Admin Country: CA
Admin Phone: [phone]
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: [e-mail]
Registry Tech ID:
Tech Name: Contact Privacy Inc. Customer 0144641523
Tech Organization: Contact Privacy Inc. Customer 0144641523
Tech Street: 96 Mowat Ave
Tech City: Toronto
Tech State/Province: ON
Tech Postal Code: M6K 3M1
Tech Country: CA
Tech Phone: [phone]
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: [e-mail]
Name Server: YNS1.YAHOO.COM
Name Server: YNS2.YAHOO.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2016-06-17T08:07:30Z <<<

[Otto]

I made the mistake of trusting the "SECURE" box before the URL...

[Baum]

Originally posted by sol:

I made the mistake of trusting the "SECURE" box before the URL...

That's hopefully a lesson to you. As stated earlier, you have to contact the site about your issue

[Cathulhu]

Originally posted by sol:

I made the mistake of trusting the "SECURE" box before the URL...

That only means that the connection is encrypted. Doesn't mean the website in itself is secure and trustworthy.

[Otto]

The only things that were going through my mind were "ohh green means good" and "I dont have get to off my ass and drive to get get a card!"

[StickyPawz]

Out of curiosity, how did you purchase this card online? Could you not have used the same method to purchase wallet funds directly from the steam store?