how do you get a refund for a broken game

[duck stalk]

if your game does not work in any form, how do you get a refund

[eram]

http://store.steampowered.com/steam_refunds/

[Theblaze]

What Game are you talking about?

Since you only have two Games and both of them are well over the two hours of playtime, the chance you will get a refund is zero.

http://steamcommunity.com/id/ethyl-alcohol/games/?tab=all

[DarkRanger]

You only have 2 weeks to get a refund, and also if you have over 2 hours you can't refund

[Ogami]

You only own 2 games , one with 79 hours and another with 239 hours.
You will 100% under no cirmunstances get a refund for either game.

[duck stalk]

there is a game I want.I want to know ahead of time how to get a refund incase it doesn't work

[Lucas]

Originally posted by duck stalk:

there is a game I want.I want to know ahead of time how to get a refund incase it doesn't work

Fair enough, like the others said. You'll have less then 2 hours to test it AND within 2 weeks from the purchase.

Good luck
(what game is it?)

[Theblaze]

Also keep in mind, the refund policy only applies to purchases made on Steam.

[Sirtristepan]

i got Rainbow Six siege, costed 90€
but now it's broken, and i've far more time than the refound
HOW THE ♥♥♥♥ CAN I GET MONEY BACK!?

[Theblaze]

Originally posted by Sirtristepan:

i got Rainbow Six siege, costed 90€
but now it's broken, and i've far more time than the refound
HOW THE ♥♥♥♥ CAN I GET MONEY BACK!?

You have played the game for 22 hours just fine so the problem is very likely your computer.

You're not getting a refund as you're not qualified for one.

[Sirtristepan]

i've tried everything, i don't want to have a game that doesn't work on my ♥♥♥♥♥♥♥ pc
and i'm not going to reset the whole pc just for R6

[Theblaze]

http://steamcommunity.com/app/359550/discussions/

Ask the game hub for help otherwise contact the developers for support.

[cSg|mc-Hotsauce]

He has one there...

http://steamcommunity.com/app/359550/discussions/0/494632338495179788/

Uninstall Uplay and download the most recent version of it from Ubisoft's site and try again.

[Washell]

Originally posted by Sirtristepan:

and i'm not going to reset the whole pc just for R6

Your unwillingness to take steps that fix your problem does not magically entitle you to a refund.

[cSg|mc-Hotsauce]

Posting your PC specs and any updates you made on it would help us possibly identify the issue.

[this one]

What about 69 minutes of gameplay but well over two weeks? I didn't know before hand that Manhunt is basically unplayable and I work full time, so I chose to play other games with my time off instead of looking into things further.
I haven't found a patch that seems to fix my problem either so I'm just curious.