Draco Lander May 28, 2017 @ 8:01am
Hijacked account?
Yesterday my uncle tried to login to his steam account, but system told him that password is wrong or that account doesn't exist. I'm sure that account still exist and is used by someone, cause right now i se he logout one hour ago.
He tried contact with support and restore password, but it seems that part of messages are missing or received by someone else (uncle told me he got message that password has been reset, but he didn't get anything more).

What should my uncle do now for get his account back? He should login from Sieradz or Łódź in Poland (we live in small town around them) and use e-mail @poczta.onet.pl (i'll not give full adres here). I knwo i'ts naive thiking, but maybe it's possible to connect his account with my e-mail (G-mail is most safe system i know)?
Last edited by Draco Lander; May 28, 2017 @ 8:08am

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Showing 1-4 of 4 comments
Cathulhu May 28, 2017 @ 8:03am 
1. Remove the account name. Posting those in a public forum, how reckless can you be? No wonder the account got stolen when you post sensitive information everywhere.

2. https://help.steampowered.com/wizard/HelpWithLogin
Draco Lander May 28, 2017 @ 8:09am 
Visible name is different than login (just like mine, i'm not using Draco Lander to log into Steam))
Darkgoldy64 May 28, 2017 @ 8:17am 
use movil security
Draco Lander May 28, 2017 @ 8:27am 
Originally posted by Darkgoldy64:
use movil security

1. He lost control over acount, so now he can't register mobile app.
2. We tried recover his account, someone connected it to G-mail.
3. Mu uncle wrote mail to support (accout stolen ==> i don't have password to that e-mail ==> i forgot password to steam) and now we're waiting
Showing 1-4 of 4 comments
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Date Posted: May 28, 2017 @ 8:01am
Posts: 4