All Downloads/Updates Stuck at 0 Bytes

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Futilizer May 17, 2017 @ 1:14pm

Today is when the problem occured. I have all my games installed. The ones that require updates are not updating or pulling any bandwith whatsoever. Anyone else having this issue? I've tried several different servers and even reinstalling steam to no avail. Any ideas?

Thanks!
-Futilizer

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Showing 1-11 of 11 comments

Reklaw May 17, 2017 @ 1:21pm

Me too! Started last night - one game managed to update, then I pushed another up the queue and everything stopped.
I tried reinstalling too, didn't help. I've tried 2 different PCs, same problem on both.
A friend logging in on the same machine was then able to download and update their games fine, seems like this issue is tied to our accounts in particular rather than being a network issue.

On both PCs the content_log.txt logs have the same errors when this started happening:

[2017-05-18 07:45:16] HTTP (CDN,32) - cdn.edgecast.cs.steampowered.com (cdn.edgecast.cs.steampowered.com): AuthenticateDepotID (479011) - ERROR: Failed to get CDN auth token from Steam
[2017-05-18 07:45:16] HTTP (CDN,32) - cdn.edgecast.cs.steampowered.com (cdn.edgecast.cs.steampowered.com): Closing connection
[2017-05-18 07:45:17] HTTP (CDN,11) - akamai.cdn.steampipe.steamcontent.com (akamai.cdn.steampipe.steamcontent.com): AuthenticateDepotID (479011) - ERROR: Failed to get CDN auth token from Steam
[2017-05-18 07:45:17] HTTP (CDN,11) - akamai.cdn.steampipe.steamcontent.com (akamai.cdn.steampipe.steamcontent.com): Closing connection

Successful updates earlier in the log show AuthenticateDepotID (613221) - Success!

Last edited by Reklaw; May 17, 2017 @ 1:24pm

RubberPunch May 17, 2017 @ 1:46pm

Wonder if it has to do with some sort of authentication error. Firefox gives me a warning when visiting Indiegamestand.com, it cannot give me a authenticated secure connection.

Maybe a server is down somewhere?

Futilizer May 17, 2017 @ 2:51pm

Originally posted by RubberPunch:
Wonder if it has to do with some sort of authentication error. Firefox gives me a warning when visiting Indiegamestand.com, it cannot give me a authenticated secure connection.

Maybe a server is down somewhere?

Just wanted to let everyone know the issue has resolved itself at this time.

SLEEPLESS May 17, 2017 @ 2:52pm

Donnie May 17, 2017 @ 2:53pm

im now having this problem

LordEddi May 17, 2017 @ 2:55pm

Originally posted by the baphomet:
im now having this problem

Restart Steam again now, and then try again. There was a Valve guy in another thread like 8 minutes ago, saying it should be fixed.

Donnie May 17, 2017 @ 2:57pm

Originally posted by LordEddi:
Originally posted by the baphomet:
im now having this problem

Restart Steam again now, and then try again. There was a Valve guy in another thread like 8 minutes ago, saying it should be fixed.

games are downloading but still can play black ops 2

Reklaw May 17, 2017 @ 3:07pm

Mine is working now too, awesome to see the quick turnaround!

Futilizer May 17, 2017 @ 3:12pm

Originally posted by Reklaw:
Mine is working now too, awesome to see the quick turnaround!

It is. Considering how long it's been happening. It started last night and just now cleared up. I'm guessing it had something to do with maintenence. Considering it started on a Tuesday. Could be wrong though.