FM 13 Purchased but not showing in library!!??

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jucee84 2012. nov. 5., 16:26

Football manager 13 is not showing on my library, despite me having purchased it when the beta version was available to play before the full release date.

Downloaded BETA version instantly with no issues, been playing that ever since.

Went to update to full version and noticed FM13 was not in my library!? Tried using my product activation code again and got this message

"Product already owned

This steam account already owns the product(s) associated with this activation code. Click next to proceed to installation."

Clicked next and the next window says "You are about to intall ."
but nothing happens, if I click next I get a message saying "This game can not be installed"

What the hell is going on! Begining to wish I'd just bought the disc copy of the game!

Legutóbb szerkesztette: jucee84; 2012. nov. 5., 16:27

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tmwfte 2012. nov. 5., 16:29

Take the activation code down before you start getting spammed with people trying to redeem it and also retrieve your account.

First, restart your Steam to see if that works.

Second, where did you buy it?

jucee84 2012. nov. 5., 16:33

Done that already! had the message typed to send to steam customer services then thought I'd try here first.

The code is activated, as said in the message, when I tried entering the code again it says I already own the game

Already tried restarting steam.

Bought it from play-sc.com

Anyone else having this issue?

tmwfte 2012. nov. 5., 16:40

Some people have, yes. I think you've run into the same problem many others did with games disappearing from Steam since I'm not seeing it on your games list. Based on reports here, I thought they had fixed it now.

You can try the clientregistry.blob deletion fix (i.e. delete that file from your main Steam folder and then restart Steam) to see if that does it, but it wasn't working for most people. If it doesn't, I think your only option is contacting Steam Support.