Blank 13. jan. 2024 kl. 5:54
My account was hacked
My account was hacked some how and all my CSGO items were taken including my gloves and the steam support link isnt working. what do i do
< >
Viser 1-7 af 7 kommentarer
Wolverine 13. jan. 2024 kl. 6:03 
Well, you work your way through this list:
Scan for malware https://www.malwarebytes.com/
Deauthorize all devices https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Change passwords from a secure device
Generate new backup codes https://store.steampowered.com/twofactor/manage

You can also contact Steam Support:
https://help.steampowered.com/en/
but your items are gone for good.
Sidst redigeret af Wolverine; 13. jan. 2024 kl. 6:06
d3str0y3r 13. jan. 2024 kl. 6:05 
If you have access to the account.

Take the following steps to secure your account:

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

Valve does not restore items or wallet funds lost for any reason.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24


if you don't have access to it.
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
Blank 13. jan. 2024 kl. 6:08 
Thanks for the help. I lost $500 worth of items luckily the knife I pulled today wasn’t taken
Wolverine 13. jan. 2024 kl. 6:15 
Well, you can report the accounts involved in this scam, but i bet those were just hijacked/phished accounts too.

You might also want to take a moment and figure out how (clicked on link from a friend, or "voted" for some team for example) you gave away your account informations, so that it won't happen again in the future.
Sidst redigeret af Wolverine; 13. jan. 2024 kl. 6:16
Xautos 13. jan. 2024 kl. 6:16 
your account wasn't hacked, you allowed your details to be taken by shady people, probably through one of those skins sites i bet, those are phishing sites, they may look legitimate to you but that's only window dressing to get your account details that you are all too happy to provide. they only need to login to your account and trade your stuff away.

next time don't go near these sites.
Sidst redigeret af Xautos; 13. jan. 2024 kl. 6:16
Blank 13. jan. 2024 kl. 6:40 
I genuinely haven’t been on any site and nowhere has asked for my steam login info for a while cause it’s on my computer
Aluvard 13. jan. 2024 kl. 6:58 
Check if anything in this guide seems to be familiar:
https://steamcommunity.com/sharedfiles/filedetails/?id=784477482
< >
Viser 1-7 af 7 kommentarer
Per side: 1530 50

Dato opslået: 13. jan. 2024 kl. 5:54
Indlæg: 7