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says his account is hacked, sends the link the hacker sends
Follow these steps now:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the API Key)
you said you're sure you didn't click on any link but you must have at some point given your credentials to a phishing site, there's no other way for people to access your account especially if you have 2fa enabled.
https://steamcommunity.com/dev/apikey
If you do, chances are you've set up a trading website or such and that key is being used to access your account.