Bait and Switch Pricing

[Dasffion]

I was buying Shapez 2 and I saw an advert for Crime Scene Cleaner for 21% off, total of $15.83. When I go to the page to buy it, it's only 12% off, $17.59. Also, why is there no way to report this?

[Mad Scientist]

Publicado originalmente por Dasffion:

I was buying Shapez 2 and I saw an advert for Crime Scene Cleaner for 21% off, total of $15.83. When I go to the page to buy it, it's only 12% off, $17.59. Also, why is there no way to report this?

The question is where the "advert" was and in what currency? You go to the official store page to see any price(s) in your current selected currency based upon your steam clients location.
$19.99 base price, $17.59 introductory sale price.

[Dasffion]

Publicado originalmente por Mad Scientist:

Publicado originalmente por Dasffion:

I was buying Shapez 2 and I saw an advert for Crime Scene Cleaner for 21% off, total of $15.83. When I go to the page to buy it, it's only 12% off, $17.59. Also, why is there no way to report this?

The question is where the "advert" was and in what currency? You go to the official store page to see any price(s) in your current selected currency based upon your steam clients location.
$19.99 base price, $17.59 introductory sale price.

The price is really moot, it went from 21% off (advert in the cart) to 12% off (on the store page).

[Chika Ogiue]

Do you own any of the games in the related bundles? Steam will tend to show you the lowest price you can get the game at. If you have one of the bundled games, it will take that bundle's price and show it to you.

For example, it will show me 21% off as a part of the Thieves and Crime Scene bundle. But I will only get that price if I add the bundle to my cart. If I only add the game itself, then it'll be 12% off.

[Dasffion]

Publicado originalmente por Chika Ogiue:

Do you own any of the games in the related bundles? Steam will tend to show you the lowest price you can get the game at. If you have one of the bundled games, it will take that bundle's price and show it to you.

For example, it will show me 21% off as a part of the Thieves and Crime Scene bundle. But I will only get that price if I add the bundle to my cart. If I only add the game itself, then it'll be 12% off.

I don't. The 21% off wasn't for the bundle either, just for the individual game.

[Chika Ogiue]

Publicado originalmente por Dasffion:

I don't. The 21% off wasn't for the bundle either, just for the individual game.

It will only show you the 21% off if you're eligible for it. It will, however, show for the individual game in most promotional spots as those spots don't tend to show bundles.

[Piston Smashed™]

Publicado originalmente por Dasffion:

Publicado originalmente por Chika Ogiue:

Do you own any of the games in the related bundles? Steam will tend to show you the lowest price you can get the game at. If you have one of the bundled games, it will take that bundle's price and show it to you.

For example, it will show me 21% off as a part of the Thieves and Crime Scene bundle. But I will only get that price if I add the bundle to my cart. If I only add the game itself, then it'll be 12% off.

I don't. The 21% off wasn't for the bundle either, just for the individual game.

It might have just been a price glitch, it happens sometimes. If you were lucky enough to have grabbed it at a price glitch then well done, if not then you'll juts have to pay the correct price as of now or wait for a bigger discount in the future.

However, according to SteamDB it has only ever offered a 12% discount, which funnily enough is £15.83 in the UK.

[Mad Scientist]

Publicado originalmente por Dasffion:

Publicado originalmente por Mad Scientist:

The question is where the "advert" was and in what currency? You go to the official store page to see any price(s) in your current selected currency based upon your steam clients location.
$19.99 base price, $17.59 introductory sale price.

The price is really moot, it went from 21% off (advert in the cart) to 12% off (on the store page).

SteamDB only shows 12% and never a 21%.

Currency, Listed Price, Converted Price (USD)
British Pound £15.83 at -12% $20.42

[Dasffion]

Publicado originalmente por Mad Scientist:

Publicado originalmente por Dasffion:

The price is really moot, it went from 21% off (advert in the cart) to 12% off (on the store page).

SteamDB only shows 12% and never a 21%.

Currency, Listed Price, Converted Price (USD)
British Pound £15.83 at -12% $20.42

https://imgur.com/a/MJtegB5
Here's the image of them offering it at 21%. US has laws about this and I'm pretty sure that EU and New Zealand, at least, have much stricter laws.

[Piston Smashed™]

The image looks like it's been photo-shopped. I mean it doesn't even fit right in the little box.

Publicado originalmente por Dasffion:

Publicado originalmente por Mad Scientist:

SteamDB only shows 12% and never a 21%.

Currency, Listed Price, Converted Price (USD)
British Pound £15.83 at -12% $20.42

https://imgur.com/a/MJtegB5
Here's the image of them offering it at 21%. US has laws about this and I'm pretty sure that EU and New Zealand, at least, have much stricter laws.

The image to the game looks like it's been photo-shopped. I mean it doesn't even fit right in the little box, the price is cut off but when I go and check my shopping cart nothing is cropped.

[cSg|mc-Hotsauce]

Publicado originalmente por Piston Smashed™:

The image looks like it's been photo-shopped. I mean it doesn't even fit right in the little box.

Publicado originalmente por Dasffion:

https://imgur.com/a/MJtegB5
Here's the image of them offering it at 21%. US has laws about this and I'm pretty sure that EU and New Zealand, at least, have much stricter laws.

The image to the game looks like it's been photo-shopped. I mean it doesn't even fit right in the little box, the price is cut off but when I go and check my shopping cart nothing is cropped.

It does that here too.

https://steamcommunity.com/sharedfiles/filedetails/?id=3310361471

But it still shows the correct discount and price for me.

[Piston Smashed™]

Publicado originalmente por cSg|mc-Hotsauce:

Publicado originalmente por Piston Smashed™:

The image looks like it's been photo-shopped. I mean it doesn't even fit right in the little box.



The image to the game looks like it's been photo-shopped. I mean it doesn't even fit right in the little box, the price is cut off but when I go and check my shopping cart nothing is cropped.

It does that here too.

https://steamcommunity.com/sharedfiles/filedetails/?id=3310361471

But it still shows the correct discount and price for me.

:nkCool:

That's a weird one, I guess someone will add it to the long list of problems they have on Steam.

Edit: I have it on two of the three boxes now. xD

[Dasffion]

Publicado originalmente por Piston Smashed™:

The image looks like it's been photo-shopped. I mean it doesn't even fit right in the little box.

Publicado originalmente por Dasffion:

https://imgur.com/a/MJtegB5
Here's the image of them offering it at 21%. US has laws about this and I'm pretty sure that EU and New Zealand, at least, have much stricter laws.

The image to the game looks like it's been photo-shopped. I mean it doesn't even fit right in the little box, the price is cut off but when I go and check my shopping cart nothing is cropped.

lol, it's not photoshopped.

Also what would I gain from it being photoshopped? I'm not asking for the difference, I'm saying they need to fix their crap because it's illegal.

[Chika Ogiue]

Publicado originalmente por Dasffion:

Here's the image of them offering it at 21%.

How about showing screenshots of the full store page while logged in on the same account?

[Mad Scientist]

Publicado originalmente por Dasffion:

Publicado originalmente por Mad Scientist:

SteamDB only shows 12% and never a 21%.

Currency, Listed Price, Converted Price (USD)
British Pound £15.83 at -12% $20.42

https://imgur.com/a/MJtegB5
Here's the image of them offering it at 21%. US has laws about this and I'm pretty sure that EU and New Zealand, at least, have much stricter laws.

Mine shows the 17.59 price in USD.
Also doesn't show the little windows icon.

Declaring something doesn't mean they're violating the law when the correct price displays. Were you trying to set the store in a region that you don't have a billing address in?

[Brian9824]

Publicado originalmente por Dasffion:

Publicado originalmente por Piston Smashed™:

The image looks like it's been photo-shopped. I mean it doesn't even fit right in the little box.



The image to the game looks like it's been photo-shopped. I mean it doesn't even fit right in the little box, the price is cut off but when I go and check my shopping cart nothing is cropped.

lol, it's not photoshopped.

Also what would I gain from it being photoshopped? I'm not asking for the difference, I'm saying they need to fix their crap because it's illegal.

It's not illegal if its a bug or other glitch. Shows correct for me to, and as others pointed out it might be a variety of different issues based on your store region. If your doing it on the client i'd suggest trying it on the website or vice versa but a bug or glitch like this is not illegal.

For it to be illegal it would have to be done ON PURPOSE and steam doesn't even set prices, the developer does.