Game in STOPPING mode??

[jednj]

I tried to launch CIV 5 (yes, old, but I go back often). Would not launch, stating a game was already running. TASK MANAGER on my machine showed nothing. Hmmm. Went to STEAM and saw that it thought CIV 5 was running. I clicked the down arrow next to the game and there was a choice to STOP the game. Sounds good. Oh oh, now the game is in STOPPING state for two days. Anyone ever encounter this? Any suggestions?

[RiO]

Not a problem with Steam.
This is a known issue with the game itself.


Ever since Civ 5 was updated with its third-party launcher, this problem has started occurring.

Civ 5's launcher uses the QT[en.wikipedia.org] UI framework and specifically; their Chromium webview.

Yes; they also embed Chromium. And just like CEF does; and just like Steam does; it uses sandboxed helper processes to isolate rendering.

Except: Civ 5's developers haven't exactly read the manual on how to set this up properly and those renderer processes are not properly parented to the main process. When the main process shuts down, a race condition can cause one or more of those renderers to not shut down.

And then Steam will still detect the game as running.


Your task manager will look empty, because the name of these processes has nothing to tie it back to Civ 5. You can find it under the name "qtwebengineprocess" instead.

[jednj]

Wow! Thanks much! Yup, that did it.

[Shinoskay]

Originally posted by jednj:

I tried to launch CIV 5 (yes, old, but I go back often). Would not launch, stating a game was already running. TASK MANAGER on my machine showed nothing. Hmmm. Went to STEAM and saw that it thought CIV 5 was running. I clicked the down arrow next to the game and there was a choice to STOP the game. Sounds good. Oh oh, now the game is in STOPPING state for two days. Anyone ever encounter this? Any suggestions?

when a game gets stuck, I go to task manager and kill the game (or steam) process. this is what task manager is for... software can be janky sometimes.

[MonkehMaster]

Originally posted by Shinoskay:

Originally posted by jednj:

I tried to launch CIV 5 (yes, old, but I go back often). Would not launch, stating a game was already running. TASK MANAGER on my machine showed nothing. Hmmm. Went to STEAM and saw that it thought CIV 5 was running. I clicked the down arrow next to the game and there was a choice to STOP the game. Sounds good. Oh oh, now the game is in STOPPING state for two days. Anyone ever encounter this? Any suggestions?

when a game gets stuck, I go to task manager and kill the game (or steam) process. this is what task manager is for... software can be janky sometimes.

yet as mentioned above, its not the game or steam that needs to be shut down, its qtwebengine that needs to be shut down.

[MonkehMaster]

Originally posted by jednj:

Wow! Thanks much! Yup, that did it.

search the guides section (of civ 5) for a bypass of civ 5's launcher .

by using the bypass, you can launch the game straight into the setup menu and start playing, no more adware launcher (civ 6 ads and other advertising bs) and none of its issues to bother you (qtwebengine process from leaking memory and never shutting down, or simply crashing the game).

enjoy playing and have fun.

[Shinoskay]

Originally posted by MonkehMaster:

Originally posted by Shinoskay:

when a game gets stuck, I go to task manager and kill the game (or steam) process. this is what task manager is for... software can be janky sometimes.

yet as mentioned above, its not the game or steam that needs to be shut down, its qtwebengine that needs to be shut down.

thats literally part of the game

its the web engine

[MonkehMaster]

Originally posted by Shinoskay:

Originally posted by MonkehMaster:

yet as mentioned above, its not the game or steam that needs to be shut down, its qtwebengine that needs to be shut down.

thats literally part of the game

its the web engine

qtwebengine is part of the launcher, which is separate from the game.

its not the game or steam that you need to kill, as neither will fix the issue, you have to go in and end "qtwebengine".

or as i mentioned to the OP, simply bypass the launcher and you dont have to deal with the issues or the launcher.

[Shinoskay]

Originally posted by MonkehMaster:

Originally posted by Shinoskay:

thats literally part of the game

its the web engine

qtwebengine is part of the launcher, which is separate from the game.

its not the game or steam that you need to kill, as neither will fix the issue, you have to go in and end "qtwebengine".

or as i mentioned to the OP, simply bypass the launcher and you dont have to deal with the issues or the launcher.

yes, it is part of the game

[MonkehMaster]

Originally posted by Shinoskay:

Originally posted by MonkehMaster:

qtwebengine is part of the launcher, which is separate from the game.

its not the game or steam that you need to kill, as neither will fix the issue, you have to go in and end "qtwebengine".

or as i mentioned to the OP, simply bypass the launcher and you dont have to deal with the issues or the launcher.

yes, it is part of the game

no it isnt, but believe what you want... what ever makes you feel better.

[󠀡󠀡]

Originally posted by jednj:

I tried to launch CIV 5 (yes, old, but I go back often). Would not launch, stating a game was already running. TASK MANAGER on my machine showed nothing. Hmmm. Went to STEAM and saw that it thought CIV 5 was running. I clicked the down arrow next to the game and there was a choice to STOP the game. Sounds good. Oh oh, now the game is in STOPPING state for two days. Anyone ever encounter this? Any suggestions?

2 days? Have you not restarted the computer? That should fix it by closing everything by default.