Memory Leak? - Steam Web Helper using 6GB of RAM

[Nexie]

I left my PC on over night, went out for the day, and came back to my PC to find my RAM sitting at 75% usage while idle. A single steam web helper process had 6GB reserved.

This new UI isn't just a memory hog - it actively has a memory leak. I can deal with new visuals. I can put aside my disgust at web-based design infecting the rest of the steam UI. But this is an actual issue, and should have been caught in testing.

Proof:
https://i.imgur.com/Dn6XR91.png

[Starfield]

Messaggio originale di ＣＨＡＩＲＭＡＮ:

Messaggio originale di Micr0be:

Just came here to say that the new version of steam has a full browser built in that you cannot access from anywhere unless you're in a launched game through SHIFT+TAB overlay, that browser can bug out and execute many instances of steam homepage etc... running all at once whenever you launch anything in your steam library, Those TABS need to be closed and are whats eating your memory and triggering other sound/video events.

hope this helps someone.

Sounds like malware. Maybe Valve needs to hire some more competent programmers.

Malware is not the right word, that destroys your pc.
It's more like bloatware like how windows 10 is.

[Starfield]

Messaggio originale di Crashed:

Messaggio originale di Starfield:

This

Is it now time for the bots? For me WebHelper usage is now less than half of when the latest UI update was launched.

still an issue sorry.

[Watermelon {JESUS IS LORD}]

Messaggio originale di Starfield:

Messaggio originale di ＣＨＡＩＲＭＡＮ:

Sounds like malware. Maybe Valve needs to hire some more competent programmers.

Malware is not the right word, that destroys your pc.
It's more like bloatware like how windows 10 is.

shutup 10 deletes all the bloat, though

[MonkehMaster]

Messaggio originale di Starfield:

Messaggio originale di ＣＨＡＩＲＭＡＮ:

Sounds like malware. Maybe Valve needs to hire some more competent programmers.

Malware is not the right word, that destroys your pc.
It's more like bloatware like how windows 10 is.

malware 10? that malware microsoft forced on users back during release, that messed up tons of pc's including businesses?

[war4peace]

It is happening to me, consistently, regardless whether I actively use Steam or not.
Steam is configured to start when PC starts. Steam Client Webhelper starts at small RAM usage, but gradually builds up, even if I never actually open Steam from System Tray or play any games from it.
Note that this memory leak did not exist prior to the new interface upgrade, so it's safe to assume this has something to do with the software infrastructure supporting this new interface.
Steam Client Webhelper process memory usage is increasing by between 0.2 and 0.7 MB per minute, constantly, until I open Task Manager and end the process.
It is also worth noticing that while that happens, there are TWO "Steam Client Webhelper" processes in Task Manager, one with the memory leak and another being stable.
Ending the leaky process seems to have NO effect on Steam functionality, therefore I will make another assumption and say that, since there are two processes and the leaky one has no effect on Steam when killed, it could be an orphaned process which Steam fails to kill, and it keeps growing by itself for one of many possible reasons.
The only workaround is to keep an eye on memory usage and kill the process in Task Manager when you see it eating RAM.

[⭐Rodent⭐]

Why are they taking so long to fix this issue????

[Crashed]

Messaggio originale di ⭐Rodent⭐:

Why are they taking so long to fix this issue????

Anything above 1GB is not normal and may require you to contact Valve and provide client/WebHelper logs.

[tazdij]

Does Valve read these forums? or is there another way to try and let them know there is an issue? I let my machine on (with the steamwebhelper process running) for about a week, and it started causing problems and the steam client became completely unusable too. When I went to check processes the steamwebhelper was using nearly 30GB RAM and CPU was at 15% continuously. Now I am just killing at each boot, as within minutes it uses 2GB of ram, and just keeps climbing. They obviously have a leak somewhere. Someone forgot to free() some heap malloc() somewhere. I would guess on a time based check or event hook which is run repeatedly. maybe they should switch to Rust, if they don't know how to properly handle ram in c ;)

[Watermelon {JESUS IS LORD}]

Messaggio originale di MonkehMaster:

Messaggio originale di Starfield:

Malware is not the right word, that destroys your pc.
It's more like bloatware like how windows 10 is.

malware 10? that malware microsoft forced on users back during release, that messed up tons of pc's including businesses?

no proof?

[KalGimpa]

Messaggio originale di Watermelon {JESUS IS LORD}:

Messaggio originale di MonkehMaster:

malware 10? that malware microsoft forced on users back during release, that messed up tons of pc's including businesses?

no proof?

ehhh

there is

they did push it on a lot of us and it did cause a lot of problems

the most notable was the lady that sued ms for the forced update and got 10g's for the losses

i got hit with the x not meaning close that she did and it jacked my pc

[Crashed]

Messaggio originale di tazdij:

Does Valve read these forums? or is there another way to try and let them know there is an issue? I let my machine on (with the steamwebhelper process running) for about a week, and it started causing problems and the steam client became completely unusable too. When I went to check processes the steamwebhelper was using nearly 30GB RAM and CPU was at 15% continuously. Now I am just killing at each boot, as within minutes it uses 2GB of ram, and just keeps climbing. They obviously have a leak somewhere. Someone forgot to free() some heap malloc() somewhere. I would guess on a time based check or event hook which is run repeatedly. maybe they should switch to Rust, if they don't know how to properly handle ram in c ;)

Once toxicity entered the thread it became a workplace hazard for them to read.

[MonkehMaster]

Messaggio originale di Watermelon {JESUS IS LORD}:

Messaggio originale di MonkehMaster:

malware 10? that malware microsoft forced on users back during release, that messed up tons of pc's including businesses?

no proof?

proof of something known worldwide? lawsuits over broken pc's, lost data and lost money for lots of businesses?

google if you for some odd reason is the first you have heard of it...

seeing as it was back when win 10 got pushed in important updates back when win 10 released, then auto updated tons of pc's to win 10, which back then had horrible issues with installing and could wipe your drive, "incompatible hardware", ect..

anywho, we all know why you quoted me and sadly its not working like you would want.

[Watermelon {JESUS IS LORD}]

Messaggio originale di MonkehMaster:

Messaggio originale di Watermelon {JESUS IS LORD}:

no proof?

proof of something known worldwide? lawsuits over broken pc's, lost data and lost money for lots of businesses?

google if you for some odd reason is the first you have heard of it...

seeing as it was back when win 10 got pushed in important updates back when win 10 released, then auto updated tons of pc's to win 10, which back then had horrible issues with installing and could wipe your drive, ect..

anywho, we all know why you quoted me and sadly its not working like you would want.

no clue what youre on about, but you do you

[MonkehMaster]

Messaggio originale di Watermelon {JESUS IS LORD}:

Messaggio originale di MonkehMaster:

proof of something known worldwide? lawsuits over broken pc's, lost data and lost money for lots of businesses?

google if you for some odd reason is the first you have heard of it...

seeing as it was back when win 10 got pushed in important updates back when win 10 released, then auto updated tons of pc's to win 10, which back then had horrible issues with installing and could wipe your drive, ect..

anywho, we all know why you quoted me and sadly its not working like you would want.

no clue what youre on about, but you do you

no clue why you got an answer to why you quoted me?

ok... you do you and be on about nothing.

[KalGimpa]

Messaggio originale di Watermelon {JESUS IS LORD}:

Messaggio originale di MonkehMaster:

proof of something known worldwide? lawsuits over broken pc's, lost data and lost money for lots of businesses? :lunar2019crylaughingpig:

google if you for some odd reason is the first you have heard of it...

seeing as it was back when win 10 got pushed in important updates back when win 10 released, then auto updated tons of pc's to win 10, which back then had horrible issues with installing and could wipe your drive, ect..

anywho, we all know why you quoted me and sadly its not working like you would want.

no clue what youre on about, but you do you

ms was pretty shady in the way they pushed 10 when it was first being released

it seemed like every week we were seeing another article about a kb that was adding nagware

or something new to get people onto 10

even going so far as to put one in a security update

that was in '15/'16, though

and them calling it malware is a bit dramatic