Ruminate 13 okt, 2023 @ 7:44
Forum goer privilege & moderation bias? Let's have a serious discussion
After serving a month long ban for simply responding in kind when someone said I was "complaining for the sake of complaining" just because I thought Steam's celebration of its 20th anniversary was underwhelming, I want to have a serious discussion about moderation bias.

It's quite obvious to me now that certain regulars are simply immune from being banned, or rather, most of them are, even when they insult other users or bait them so they can be reported. I wouldn't have even had a problem if the ban length was not a whole month considering I have seen or heard of people saying much worse on this forum only to receive a very light 3 days or week long ban.

My simple question is just, why is this the case? Does this seem fair to you? It doesn't seem fair to me.

Moreover, I have noticed it seems quite possible and easy to be toxic and passive aggressive towards others, and as long as you aren't directly insulting (or at least do so subtly enough) it's easy to get past the eyes of moderation, perhaps because of the flaw that they seem to only respond based on reports, and do not consider context...so if they quickly glance at your post and don't immediately see an issue with what's said, they let things pass that probably shouldn't.

At this point, I have just accepted the reality of this forum and will simply capitulate to the moderators and regulars of this forum, so regardless of the outcome or responses to this thread I no longer have any intention of riding the lines of the rules. I will accept that Valve must be praised, that the Suggestions & Ideas forum is merely a trash bin where all ideas must be shot down, and so on.
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Ursprungligen skrivet av Pierce Dalton:
Ursprungligen skrivet av C²C^Guyver |NZB|:
So another moderation topic even though others already exist and you could have posted there? Reports alone does not mean that the account will be moderated. The report has to be valid.

It seems that brian9824 just proved you wrong:



Ursprungligen skrivet av brian9824:
If you have an issue with a ban then create a support ticket, i've gotten random bans for a month out of the blue and support promptly removed it when it was a mistake.
How so?

You should know by now that you are told to contact Steam Support if you think it's a mistake. It's on every ban or warning message given out. However it seems everyone likes to make a topic because they think it's a talk show or something and they want attention.
Pierce Dalton 13 okt, 2023 @ 8:00 
Ursprungligen skrivet av C²C^Guyver |NZB|:
Ursprungligen skrivet av Pierce Dalton:

It seems that brian9824 just proved you wrong:


How so?

You should know by now that you are told to contact Steam Support if you think it's a mistake.

How many times?
Ursprungligen skrivet av Pierce Dalton:
Ursprungligen skrivet av C²C^Guyver |NZB|:
How so?

You should know by now that you are told to contact Steam Support if you think it's a mistake.

How many times?
I don't even know what you're talking about? How many times what?
Hobbit XIII 13 okt, 2023 @ 8:01 
Reading this has made me want to watch Gilligan's Island.
Nx Machina 13 okt, 2023 @ 8:02 
Bans escalate and you know why you are getting banned.

Ursprungligen skrivet av Ruminate:
I made a lot of bad posts before! I'm sorry!

Do you have tips to make my attitude better for not getting banned?
Brian9824 13 okt, 2023 @ 8:02 
Ursprungligen skrivet av Pierce Dalton:
Ursprungligen skrivet av brian9824:

I'd imagine a lot of different factors such as previous ban history come into play. As far as support goes you can see my artwork where i've had numerous false positives removed.

Which proves how bad moderation is.

How many bans you got lifted?

See? You're such a nice guy and yet they ban you, sad.

Not really, again, you don't seem familiar with how it works. There will always be errors when humans are involved, and when you have millions of posts a day even a .001% error rate can numerically be high.

The only real gripe I have is there should be a FASTER way to address it
Pierce Dalton 13 okt, 2023 @ 8:03 
Ursprungligen skrivet av C²C^Guyver |NZB|:
Ursprungligen skrivet av Pierce Dalton:

How many times?
I don't even know what you're talking about? How many times what?

Jeez, it's not that complicated... just read what I quoted.
When issuing bans, moderation looks at ban history and takes it into account when determining the length.

Knowing the account in question from their previous names, the length seems appropriate.
Pierce Dalton 13 okt, 2023 @ 8:03 
Ursprungligen skrivet av brian9824:
Ursprungligen skrivet av Pierce Dalton:

Which proves how bad moderation is.

How many bans you got lifted?

See? You're such a nice guy and yet they ban you, sad.

Not really, again, you don't seem familiar with how it works. There will always be errors when humans are involved, and when you have millions of posts a day even a .001% error rate can numerically be high.

The only real gripe I have is there should be a FASTER way to address it

So, how many?
xBCxRangers 13 okt, 2023 @ 8:03 
I am probably, the most banned regular poster here. Twice, three times a week, for months. But all of those bans are overturned.

My synopsis, and can't speak for the game hubs, being you can be dealing with teenagers or the developers kid moderating those. So, no hope there.

But here, i just don't think the Moderation company Valve contracted knows what they're doing. They're def from overseas, where English is likely not their first language.

That means, slang, ordinary figures of speech, and context flies out the window.

Most all of the moderation, is based on "reports", and if you have 10 or 15 Newellists, that spam the report button on one person, you're likely going to be banned if they target you (i know that feeling all too well).

In short, idt they read the reports, but go by the 'amount" of reports, and so when the ban is appealed, and they do read them, they find out you were spammed, and overturn the ban.

Yes, former or current mods, not just here, but on Reddit and other outlets that work advertantly or inadvertantly on Steams behalf, do seem to have pull here, and are much tougher to see banned.

But i've seen, all of them banned at least a couple of times with the exception of a rare few.

In short, the issue with Moderation imo, is not speaking the language of the forum they moderate. Taking report spam as a gauge to ban someone, and taking too much into account of ones status as a former or current moderator on here or other outlets, or otherwise community managers.

The fix, is to contract teams where the language for which they moderate is their first language, and have a system to moderate the moderators to assure bias and comraderie do not impede on fora moderation matters, and to have moderators involved in the discussions mitigating the need for the Report Features that are often times abused and spammed in essence to brigade or harrass fellow posters.
Idgaf 13 okt, 2023 @ 8:05 
I can confirm this title as this constantly happens to me, banned endlessly because my opinion hurts the feelings of weak-minded beings...

people have said horrible stuff to me.. I simply don't care though because I'm superior and don't need nanny-Steam getting involved.
Ursprungligen skrivet av Pierce Dalton:
Ursprungligen skrivet av C²C^Guyver |NZB|:
I don't even know what you're talking about? How many times what?

Jeez, it's not that complicated... just read what I quoted.
If you're talking about bans. Six that includes four community bans

And I'm sure you know how serious those are.

And I also know that you can't even reply without being combative.

As hard as it is for many of you to understand this, the moderators aren't out to get you and they aren't out to permanently ban users.

Hell, most of the volunteer moderators had a three strike rule. That means that if that rule was carried over now, a lot of people would have been permanently banned already.
Ursprungligen skrivet av Pierce Dalton:
Ursprungligen skrivet av brian9824:

Not really, again, you don't seem familiar with how it works. There will always be errors when humans are involved, and when you have millions of posts a day even a .001% error rate can numerically be high.

The only real gripe I have is there should be a FASTER way to address it

So, how many?
How many have you had lifted? Any? I'm guessing none because you're so keen to know how many others have had lifted, yet you are not offering up the same information.
Funny how many threads the OP has that literally start with "I served a month long ban"
Ruminate 13 okt, 2023 @ 8:07 
Very interesting that when pushed nobody can explain to me why it is that literal threats of violence do not warrant a ban as long as I received.
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Datum skrivet: 13 okt, 2023 @ 7:44
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