Headphones not working on applications PLEASE HELP

All Discussions > Steam Forums > Help and Tips > Topic Details

MEINKRAFT Jan 9, 2015 @ 7:50pm

SO just randomly all of my headphones do not work in programs like google chrome and in some games like gmod. I do not know why this happened but I have been having alot of trouble with my audio lately I installed a new cooler and that could be the case. Seriously though i need
help!!! BADLY!!!!!!

< >

Showing 1-15 of 16 comments

FlamingDeath Jan 9, 2015 @ 7:52pm

Are they USB? or industry standard 3.5mm jack?

MEINKRAFT Jan 9, 2015 @ 7:58pm

I tried both with my Razer Kraken 7.1 and my turtle beach x12. The Kraken is not working but the x12 is fine. My monitor speakers work. By the way the cooler is a Corsair h60 and

Canterwood Jan 9, 2015 @ 8:32pm

Originally posted by TheMaximumNerd:
I tried both with my Razer Kraken 7.1 and my turtle beach x12. The Kraken is not working but the x12 is fine. My monitor speakers work. By the way the cooler is a Corsair h60 and

Has your windows sounds been turned off for those individual programs?

Last edited by Canterwood; Jan 9, 2015 @ 8:32pm

MEINKRAFT Jan 9, 2015 @ 8:42pm

I dont know. But my razer kraken have been acting a little bit strange. My headphones dont work with source games but they work with just cause 2 and cave story + Im not sure why they dont work with google chrome and my source games. They work fine on Internet Explorer. Maybe they have a specific sound driver.

Canterwood Jan 9, 2015 @ 8:46pm

Try clicking on the windows sounds icon on the bottom right corner. choose mixer and make sure your sound isn't turned down for affected programs/listen devices. EXAMPLE: if chrome has no sounds with your headset, then plug in your headset, launch Chrome, then go into sound icon-mixer-then scroll right.

Last edited by Canterwood; Jan 9, 2015 @ 8:48pm

MEINKRAFT Jan 9, 2015 @ 8:51pm

Its turned up all the way thanks though

PS_ENJOY Jan 9, 2015 @ 9:15pm

Couple things you may be able to try:

Go into Settings > Control Panel > Hardware and Sound > View Devices and Printers
You should see your headset appear under Devices Tab. If not, your USB port you plugged into is not reading the device. See the 4th paragraph below.

If you see it, Right Click it and select "Troubleshoot". Let it run the wizard and see if there are any errors with the headset drivers/Controllers. If no errors pop up, right click again the device listed under devices and select "Sound Settings". You'll see a bunch of Ports that won't be pluged in, find your headset and make sure there is a green Check mark. If not right click and enable it. From here, if you highlight your device and select Properties button, and Properties again under Controller Information to see if your device is working properly. Though the Wizard would of scanned this already.

Next might be your Audio codex. Highly doubt it, but if you go under your Device Manager, and Check your Audio Inputs and outputs for little yellow exclamation mark. If you see one, select the item and search for the drivers to update.

Last thing I could think of, maybe you unplugged something from your MOBO on accident when installing your new Cooler. Cooler shouldn't effect your audio in anyway. Though, when in doubt, reinstall old Cooler to see, i know its a pain but worth a try.

MEINKRAFT Jan 10, 2015 @ 5:28am

Non of that worked and my sound is still not working

FlamingDeath Jan 10, 2015 @ 5:31am

USB audio devices are epic fail.

Just use industry standard 3.5mm audio jack that plugs into your sound card, you know? the card that deals with audio?

MEINKRAFT Jan 10, 2015 @ 5:34am

Thanks but I just bought these and my x12s have terible sound quality.

#10

PS_ENJOY Jan 10, 2015 @ 5:55am

Try a system restore. Maybe you downloaded something with your Cooler driver/installation that is interfereing with Audio. I just find that highly unlikely... its odd.

Are your head phones showing up under Device Manager? Try them on a another computer make sure they are still working.

#11