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kaay Oct 17, 2014 @ 3:48pm
And the fun begins for canadian steam users....
Separating Steam Canada from Steam US was a sad day for canadians, it was just a matter of time before the usual garbage started: we are sorry but this title is not currently available in your territory from Steam.
Same happened with Newegg, it was all fun and games until they made Newegg.ca and canadians cant buy from Newegg.com anymore. The result was that now canadians have to deal with the pathetic stock of Newegg.ca, together with inflated prices and expensive shipping.
Last edited by kaay; Oct 17, 2014 @ 3:48pm
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Showing 1-14 of 14 comments
InsertCookiesHere Oct 17, 2014 @ 5:01pm 
Why on earth would any Canadian choose to shop at either Newegg store in a world in which NCIX exists?
Better pricing, infinitely better service, and their rewards system makes it stupidly easy to rack up tons of free rewards money.

Newegg has been living off it's old reputation for years now, long after it's ceased to be deserved and it was never a relevant place to shop for anyone not in the US.

As for the currency switch, it's had no impact on me. Prices seem to be 1-2% cheaper then the US pricing after taking the exchange rate into account, a marginal benefit. Haven't come across anything that's not available here, but is in the US.... though that would be really irritating if I did.
kaay Oct 17, 2014 @ 5:53pm 
On Steam i was not talking about the currency exchange or pricing, i was talking about titles not being available for purchase in Canada. Before the separation, canadians had access to all the games available in the US store, not anymore.
Issac Brock Oct 17, 2014 @ 5:54pm 
Thanks for the heads up on NCIX.
Issac Brock Oct 17, 2014 @ 5:55pm 
Originally posted by kaay:
On Steam i was not talking about the currency exchange or pricing, i was talking about titles not being available for purchase in Canada. Before the separation, canadians had access to all the games available in the US store, not anymore.

That's a drag. What titles are we talking about that you know of so far?
DanTheKraut Oct 17, 2014 @ 6:07pm 
Well you are not alone! We germans having the same problem. Best thing is writting directly to the publishers who are responsible for Canada.

*Still waiting that a "Blame your government" troll shows up.
Issac Brock Oct 17, 2014 @ 6:10pm 
Originally posted by DanTheKraut:
*Still waiting that a "Blame your government" troll shows up.

lol. Thanks for the chuckle. You could write a book about steam and it's trolls lol.
kaay Oct 17, 2014 @ 6:23pm 
Originally posted by Issac Brock:
Originally posted by kaay:
On Steam i was not talking about the currency exchange or pricing, i was talking about titles not being available for purchase in Canada. Before the separation, canadians had access to all the games available in the US store, not anymore.

That's a drag. What titles are we talking about that you know of so far?
Im not usually looking for problems with a magnifying glass, but Steam recommended me Arx Fatalis, i have the old cd but its in french so i thought hey yeah good idea, but there is no price and no link to buy in the store.
I contacted support and they came back with what i feared most: unfortunately this title is not available in your territory from Steam.
No big deal, i can get it from GoG but its the principle thats bugging me a lot.

To DanTheKraut, Germany has a more severe rating regarding violence, thats why some games wont be available in Germany.
Thats been an issue since....forever, i remember Contra on the SNES was changed for the German market into Probotector with robots instead of humans and no blood.
Issac Brock Oct 17, 2014 @ 6:31pm 
Originally posted by kaay:
Originally posted by Issac Brock:

That's a drag. What titles are we talking about that you know of so far?
Im not usually looking for problems with a magnifying glass, but Steam recommended me Arx Fatalis, i have the old cd but its in french so i thought hey yeah good idea, but there is no price and no link to buy in the store.
I contacted support and they came back with what i feared most: unfortunately this title is not available in your territory from Steam.
No big deal, i can get it from GoG but its the principle thats bugging me a lot.

To DanTheKraut, Germany has a more severe rating regarding violence, thats why some games wont be available in Germany.
Thats been an issue since....forever, i remember Contra on the SNES was changed for the German market into Probotector with robots instead of humans and no blood.

Thanks for the info and if you bump into any other titles ; I guess this could apply to anyone that visits this discussion as well ; could you please post them here on this thread and I'll stay subscribed.
Satoru Oct 17, 2014 @ 6:39pm 
Originally posted by kaay:
On Steam i was not talking about the currency exchange or pricing, i was talking about titles not being available for purchase in Canada. Before the separation, canadians had access to all the games available in the US store, not anymore.

All titles are supposed to be available, as was made clear in the gigantic notification on the store page when the conversion took place.

http://store.steampowered.com/cad

Has the availability of games on Steam changed with this?
No changes have been made to the contents of your library. All of the languages and features in the games that existed when the store was priced in USD are still available. Most games previously available in USD are now priced in CAD and are available for purchase in Canada, but an occasional product may be missing until it is priced in CAD.

Just like the Assassin's Creed titles originally during the conversion, they had to be manually changed by the publisher because they needed to add the CAD pricing.

If a publisher is missing a title on Steam, then you should notify them that their product has incorrect pricing so they can price in CAD. Steam IS NOT filtering games. Publishers have not fulfilled their responsiblity on Steam to price their products for the new currencies.
Last edited by Satoru; Oct 17, 2014 @ 6:41pm
kaay Oct 17, 2014 @ 6:47pm 
Satoru, may i ask where did you get this information from? It seems unrealistic to me that all the Steam publishers have to manually adjust the exchange rates when all this is done automatically and changes in real time with the actual exchange rates.
There are plenty of games on Steam where the developers/publishers dont exist anymore and yet the Steam store converts the currencies nicely. Its not the publishers fault here, its most likely some pathetic legal loophole that creates this problem.
Regardless, given how close the canadian and american markets are, i fail to understand why the separation.
Seriously, whats the point of this? More regional control? Who needs that and why?
Satoru Oct 17, 2014 @ 6:55pm 
Originally posted by kaay:
Satoru, may i ask where did you get this information from? It seems unrealistic to me that all the Steam publishers have to manually adjust the exchange rates when all this is done automatically and changes in real time with the actual exchange rates.

The link, which was from the announcement, specifically tells you why you might not see a game. And its not because Staem is censoring it or filtering it out because you're in Canada. ALL games are supposed to be available in Canada. There is no filters.

Steam has 2 ways to do pricing

1) The most popular is when you put in a 'standard' USD price. From there, Steam auto-translates that price into different regions pricing on a specific formula they use internally. Basically you set say $14.99USD, and then Steam auto-generates all your other regions. In this scenario you don't have ot do anything. CAD pricing automatically gets updated because Steam will auto-populate the price. Most games on Steam use this model since most devs don't want to botehr micro-managing pricing.

2) A dev manually tweaks their pricing. AAA devs do this as well as some games liek DayZ. In this case when new currencies are introduced, which again this year is the biggest push of its kind, devs must all update their prices and put in a CAD price or whatever the new currency is. Steam cant' set a price because the dev has chosen to deviate from the 'auto price' model from above. They've been warned on Steam for MONTHS this is coming and they have to update both the store and in-game pricing.

If a game hasn't shown up on Steam, it's because the publisher/developer hasn't updated their custom pricing to include CAD. You should notify those publishers/developers to update their pricing like Steam has been nagging them to do for months.
Last edited by Satoru; Oct 17, 2014 @ 6:56pm
kaay Oct 17, 2014 @ 7:04pm 
Satoru, thats a bunch of bollocks, get real and stop making up stories about how good Steam has been "nagging" the bad publishers to do whatever.
Thats obviously not the case here.
Im not saying Steam has done anything wrong other than this POINTLESS SEPARATION that was bound to create problems sooner or later because of obscure legal details and what not.
Satoru Oct 17, 2014 @ 7:27pm 
Originally posted by kaay:
Satoru, thats a bunch of bollocks, get real and stop making up stories about how good Steam has been "nagging" the bad publishers to do whatever.
Thats obviously not the case here.

I'm not sure why you think that. Again the accouncement to users was very clear.

http://store.steampowered.com/cad

The banner to this page was on the front page of the store during the conversion. And it is farily clear that

1) All games on Steam are available to Canadians
2) Exceptions are due to publishers/devs not updating their price.

Are you going to insist that this page, which again was linked to all Canadian users during the conversion is a lie?

I simply outlined how Steam does their pricing and why some games may not have been updated. As was the case with several Assassin's Creed games which happened to be on sale. Which were subsequently fixed when Ubisoft was notified.

If you don't wish to understand the facts of the matter, you are free to do so. However ignorance is a poor place from which to form a position.

Again if you see any games on Steam that are not available in Canada, you should notify the developer/publisher so they can adjust their store page for the CAD pricing.
kaay Oct 17, 2014 @ 7:55pm 
Threads locked without reason
I understand that sometimes the moderators have to lock threads for whatever reason but....it would be nice if the moderator stated the reasons for the lock.
Looks like the Steam moderators are above such petty obligations as respect for the forum users, they do whatever they please whenever they please?
http://steamcommunity.com/discussions/forum/0/619568793862079365/
Last edited by kaay; Oct 17, 2014 @ 7:56pm
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Date Posted: Oct 17, 2014 @ 3:48pm
Posts: 14