Low frame rates

[Sasqwatch]

I can play videos but I cannot play any Steam games above 1 FPS. I dont know what happened. I have a updated drivers and updated OS.

I have an RX 6800 Xt and it is about one year old with no hiccups.

Is it my MOBO? And if it is, how can I diagnose it?

Thank you for any help.

[xSOSxHawkens]

Probably will get better help in the HW&OS forum.

Userbenchmark is horrible and bias and should *not* be used as a way to compare performance between brands...

*BUT* it can be a useful diagnostic tool in a case like this. It can help you spot if a specific piece of hardware is running slower than it should. UB might be bias, but they are at least consistently bias, so comparing your 6800xt against other 6800xt's on there is fair, and usefull to see if yours is running behind the pack.

Run a benchmark run, post the results, and we can see if the GPU, CPU, Ram, or SSD are running slower than results from others on the same hardware. Maybe there is a thermal throttling issue some where.

[pckirk]

This is a Steam related sub-forum, to discuss using the steam user interface on the client, app, and websites.

For PC hardware andf OS problems please post here:


- PC Hardware and OS discussion sub-forum

https://steamcommunity.com/discussions/forum/11/

or post in the games your having problems in (Low FPS), own forum.


It sounds like you need to completely remove all current GPU drivers and software, and do a complete clean full re-install.

[Wolfpig]

Just to be sure you should check the fps limit in your driver settings.

[xSOSxHawkens]

Originally posted by pckirk:

It sounds like you need to completely remove all current GPU drivers and software, and do a complete clean full re-install.

Translated: "You have not provided enough detail for me to decide whats wrong, so just nuke it from above, it will fix everything".

While not advice that is technically wrong, this is still poor advice. Dude needs to diagnose the issue and fix the root cause, not nuke it from orbit without ever figuring out where the issue sprang from. :/

Nuking as step one is doable, but silly.

[Thermal Lance]

Originally posted by xSOSxHawkens:

Originally posted by pckirk:

It sounds like you need to completely remove all current GPU drivers and software, and do a complete clean full re-install.

Translated: "You have not provided enough detail for me to decide whats wrong, so just nuke it from above, it will fix everything".

While not advice that is technically wrong, this is still poor advice. Dude needs to diagnose the issue and fix the root cause, not nuke it from orbit without ever figuring out where the issue sprang from. :/

Nuking as step one is doable, but silly.

Come on now. It doesn't take a hell of a lot of time to reinstall graphic drivers. It's worth a shot at the very least.

[Mad Scientist]

Originally posted by Sasqwatch:

I can play videos but I cannot play any Steam games above 1 FPS. I dont know what happened. I have a updated drivers and updated OS.

I have an RX 6800 Xt and it is about one year old with no hiccups.

Is it my MOBO? And if it is, how can I diagnose it?

Thank you for any help.

Are you getting Code 43 in device manager? Is it still displaying as the correct gpu or showing a generic device?
Did someone unplug the monitor from the gpu and put it into the motherboard port for video - if applicable?
What changed before that happened?

Originally posted by xSOSxHawkens:

Originally posted by pckirk:

It sounds like you need to completely remove all current GPU drivers and software, and do a complete clean full re-install.

Translated: "You have not provided enough detail for me to decide whats wrong, so just nuke it from above, it will fix everything".

While not advice that is technically wrong, this is still poor advice. Dude needs to diagnose the issue and fix the root cause, not nuke it from orbit without ever figuring out where the issue sprang from. :/

Nuking as step one is doable, but silly.

It was entirely reasonable thing for them to recommend; gpu drivers take such a tiny amount of time to do, and quite often can be the source of the issue especially of corrupted by anything. Overall it's typically a good idea to have the latest version as well, with some exceptions.

Making a recommendation from little but enough information to likely see that as a potential culprit is acceptable, especially when not given additional information. It's not like they suggested doing something completely unrelated or dangerous.

[Eagle_of_Fire]

Sounds like your computer is somehow switching to onboard when you launch the games..?

[nullable]

Originally posted by xSOSxHawkens:

Originally posted by pckirk:

It sounds like you need to completely remove all current GPU drivers and software, and do a complete clean full re-install.

Translated: "You have not provided enough detail for me to decide whats wrong, so just nuke it from above, it will fix everything".

While not advice that is technically wrong, this is still poor advice. Dude needs to diagnose the issue and fix the root cause, not nuke it from orbit without ever figuring out where the issue sprang from. :/

Nuking as step one is doable, but silly.

Yeah, uninstalling and reinstalling drivers isn't some unreasonable ask, and in the grand scheme of things, pretty easy. And good troubleshooting will typically be try the easy/dumb stuff first. Because, if you try it last, you're not gonna feel smart.

Not to mention uninstalling and installing GPU drivers doesn't really qualify as "nuking" anything. I mean I don't know why you think it's such a serious step to be avoided unless all other options are exhausted, but it's not.

And any work you might do to determine the root cause is the drivers and they need to be reinstalled is gonna take longer than just installing the drivers. So skip all the pseudo-intellectual nonsense. Do the thing. Did we get a result? If yes, great must have been the drivers. Well that was easy. If not, drivers don't seem to be the issue. Which means you're troubleshooting, you've ruled something out, which will help you diagnose the root issue.

Not sure if you're overthinking this, or under thinking it. But you're doing something catawampus.

[Eagle_of_Fire]

I could type out a list of reasons as long as my arm as to why it is not actually a good idea to nuke your computer like that. Removing and reinstalling every driver regarding graphic generation is not something you normally want unless you're totally riding the very edge of technological progress and you somehow absolutely need the latest driver to feel like you're "doing it". I am however not going to make that list as it would no doubt stir debate and my goal is not to derail the conversation.

Ultimately it is OP prerogative to make the call if he want to go this route or not.