Tea Jan 25 @ 9:38am
got a new credit card but can't save it as my payment method
the credit card i just got when i filled its details in discord and Google it got approved even received a notif about it in the bank's app
but when i tried in steam it said the following

"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

i tried adding the details in another game platform such as blizzard and got the same error which was at least i receive a notif in my sim that i'm gonna pay 1eur to add my payment details to there, unfortunately my card was empty, could the issue be in the money on the card?
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Showing 1-6 of 6 comments
miamew3 Jan 25 @ 9:40am 
Originally posted by Jotaro Higashikata:
"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

What did support say?
Originally posted by Jotaro Higashikata:
got a new credit card but can't save it as my payment method

the credit card i just got when i filled its details in discord and Google it got approved even received a notif about it in the bank's app
but when i tried in steam it said the following

"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

i tried adding the details in another game platform such as blizzard and got the same error which was at least i receive a notif in my sim that i'm gonna pay 1eur to add my payment details to there, unfortunately my card was empty, could the issue be in the money on the card?

It can't issue the temporary verification tap due to the lack of funds? That can usually be the issue.

:nkCool:
Tea Jan 25 @ 9:42am 
Originally posted by miamew3:
Originally posted by Jotaro Higashikata:
"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

What did support say?

couldn't contact the support when i was going in tabs of support pages which took me to the page of managing payment details and account details sadly which why i resolved to ask here
Tea Jan 25 @ 9:42am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Jotaro Higashikata:
got a new credit card but can't save it as my payment method

the credit card i just got when i filled its details in discord and Google it got approved even received a notif about it in the bank's app
but when i tried in steam it said the following

"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

i tried adding the details in another game platform such as blizzard and got the same error which was at least i receive a notif in my sim that i'm gonna pay 1eur to add my payment details to there, unfortunately my card was empty, could the issue be in the money on the card?

It can't issue the temporary verification tap due to the lack of funds? That can usually be the issue.

:nkCool:

so far this makes sense, like how paypal handles it right?
Originally posted by Jotaro Higashikata:
Originally posted by cSg|mc-Hotsauce:

It can't issue the temporary verification tap due to the lack of funds? That can usually be the issue.

:nkCool:

so far this makes sense, like how paypal handles it right?

Yeah. Fraud protection.

:nkCool:
Tea Jan 25 @ 10:14am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by Jotaro Higashikata:

so far this makes sense, like how paypal handles it right?

Yeah. Fraud protection.

:nkCool:

Thanks for the answer... pffft discord and Google should really do the same honestly
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Showing 1-6 of 6 comments
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Date Posted: Jan 25 @ 9:38am
Posts: 6