Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
Support will not restore any stolen items.
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24
My gaming computer and my phone doesnt have malware and i scanned threats and it doesnt have threats on my computer so yeah my PC and My Phone doesnt have malware on it and i already scanned it using malwarebytes earlier so its not that and even worse i was going to say that russian device has been getting into my account and bypassed my 2 step verification and how does they get into my google account so
Evidence:
https://x.com/kailoaarex2004/status/1896535227377627464
https://x.com/kailoaarex2004/status/1896552650231185519
Its the russian device that signed my google account in while i was sleeping and its scary and terrifying
I tried to get rid of these devices and i tried
To get rid of the drvice with suspisious activity but it doesnt have delete option and there is no option to clear all devices on google and the russian device with suspisious activity is gonna stay here forever :(
Russian device with suspisious doesnt belongs to me and i tried to get rid of it but i cant X(
Follow ALL of the steps given to you in that order regardless of what you think is the case with your PC and phone. Otherwise nothing is going to change and the problem isn't going to be resolved.
Yet another case of "I gave away my Steam login information to a shady site/individual, help me!"
Only thing you can do at this point is try to secure your account. Steam will not be returning any items/funds. This was an easily avoidable scam.
It doesn't require malware at all on your computer.
I suggest looking it up.
That being said, do everything listed above.
sorry for the late reply but i never clicked any pinishing scam links and i was inactive and i was sleeping until i woke up and i saw the gmail saying thank you for the purchase and i never purchased this and i didnt order this and i NEVER!!! click any scam pinishing links and i was inactive on steam for few months
and then hackers hack me and then send scam links to my friends and i dont want my friends to fall for this and it damages my repultation and i cant delete the messages and i cant stand this!!!
https://www.youtube.com/channel/UC4fwbA-tk10UHBFkyricmEw/community?lb=UgkxjNPzlWH7aumDPtZufWJTYZhDWsMMjtpB
and yeah i lost some money on my steam wallet when i check the mail on my gmail then it says i sold trading cards after that then thinking i bought a trading card from random users that i dont know about and it destroys my repultation of these and i lost 5000 RP on my steam wallet :(
i never clicked any pinishing scam links and i havent been inactive on steam for few months and i HATE IT when this happens
i need to get a refund and get my money back!!! and get my trading cards back!!!
its a sad thing i cannot contact to the real steam support on my mail
this is depressing and messed up :(
i never get pinished and scammed and i was sleeping in fact they took my password while i was sleeping and i never have virus on my pc and my phone and i didnt know what is going on here and how is this even possible that some scammer and pinisher took over my account even though i was inactive
i just want to say it again...
i NEVER get scammed and pinished but still taking over my account and yes here is more image evidence
https://x.com/kailoaarex2004/status/1899270838286962733
and yeah its scary
the scammers and pinishers are getting even more stronger and can hack account that dont click scam and pinishing links
this is terrifying