Tristin Nov 10, 2022 @ 10:23pm
Random Steam Guard Code Notification
Recently I updated my Steam app on the phone. And then, I've been receiving random Steam Guard code notifications time to time, not too often. However when I try to login with myself on PC, it says "new sign in request for <accountName>", and I have to manually open the Steam app and go to Steam Guard tab to allow login. Before the app update, I could just leave my Steam app logged off, and I could see the Steam Guard code immediately, so it was fast and easy for me to login and didn't have to worry someone else using my phone access my Steam account. I checked my account for Login History, which doesn't show of any Attempt History. Neither shows login IP either.

So here's my questions:
1. Is Login History showing actually successful login?
2. On Login History I see other city, which I have not logged in from. Does that mean my account has been logged in by someone else? Is my account hacked? Is it possible for Steam App Guard be installed on more than one device? Or is Login History city not always correct, as Steam just try to estimate the city? I mean... apparently the Login Time stamp written appear to be wrong, showing wrong date and time, only the correct timezone letter. Or is my phone hacked?
3. Why do I get a different notification for login? When I do it VS this random Steam Guard code?
4. Is there a way to leave my Steam app logged off and still see the Steam Guard code like I did before the update?
Last edited by Tristin; Nov 10, 2022 @ 10:43pm
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Showing 1-9 of 9 comments
[N]ebsun Nov 11, 2022 @ 12:59am 
Change password and make sure your account is secure in the first place.
The only time you should be getting codes for logging in, is if you are actually logging in.
reg1s7 Nov 11, 2022 @ 2:28am 
City in login history is not always accurate. Just pay attention to the timestamp.

When in doubt, we suggest to change your password and make sure there is nothing in Steam API.
Carlos100 Nov 11, 2022 @ 11:15am 
The map of your location is an ip address not your actual living address.
Depending on your ips last server to you is normally shown
I still can not fathom in this age where internet is probably so common and learnt in schools how people still dont know it
jimbo jumbo jet Nov 11, 2022 @ 11:42am 
wowo
N3tRunn3r Nov 11, 2022 @ 11:54am 
DO NOT TRADE
many scams try and scare you into trading your items and they get hijacked

1. Scan for malware https://www.malwarebytes.com/

2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage

3. Change passwords from a trusted/clean computer.

4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage

5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
Tristin Nov 11, 2022 @ 8:07pm 
Thanks for the replies. I did reset the password. I believe someone may had have known my account and password, but have not gained access. Its just really odd how the Login History is pretty useless other than the most immediate timestamp, only if you wish to check it right after login. Also 'remember my password' doesn't seem to work with this new PC Steam program, and even in the app where it does say to remember it for the PC. I feel like Steam logging in worked better before. Now its just pointlessly tedious/complicated.

Originally posted by Carlos100:
The map of your location is an ip address not your actual living address.
Depending on your ips last server to you is normally shown
I still can not fathom in this age where internet is probably so common and learnt in schools how people still dont know it
It seems mobile phone city detection is the most inaccurate here. When I search up my ip for it at 'whatismyipaddress', it did correctly point to accurate state. Steam pointed to a different state. Steam function for this is just really out of date it seems.

Originally posted by N3tRunn3r:
DO NOT TRADE
many scams try and scare you into trading your items and they get hijacked
I didn't quite understand what this mean lol. I did do card trading before. Is that bad? Surely I wasn't scared into trading it and think I knew what I was doing.
SLG Nov 11, 2022 @ 9:36pm 
Do you mean on Steam or a third-party site? If on a third-party site, did you give your Steam account login information? If yes, they have your information now.
reg1s7 Nov 12, 2022 @ 8:37am 
Originally posted by Tristin:
I didn't quite understand what this mean lol. I did do card trading before. Is that bad? Surely I wasn't scared into trading it and think I knew what I was doing.
If your account gets hijacked and you attempt to trade some items out, the hijacker may cancel the trade, prepare another account to impersonate the receiver, then create a new offer to that account.

You, unaware of the hijacker's action, then approve the trade in your Mobile Authenticator.
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Date Posted: Nov 10, 2022 @ 10:23pm
Posts: 9