Akbar Feb 14, 2021 @ 8:11pm
Shall I trust blindly my computer builder?
Hi everyone,

I asked a local computer store to build my new PC(4000+ aud spent on the tower only).I want to trust the guy blindly because he is a professional but I'm thinking what if I want to check the hardwares he will intall inside the case? What if they are not the ones I'm paying for?

So is it ok to ask to check if everything is new and in its original packaging? Sounds rude to me...

How do you do when you buy for a local shop? Do you just trust the guy? He just told me he's ready to build the whole thing. What shall I do?

Thanks for helping me :)
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Showing 1-15 of 39 comments
Astaroth Feb 14, 2021 @ 8:14pm 
Why would it be rude? You're paying for it, you have to be sure you're getting what you're paying for, there's nothing bad with that. You can ask for the boxes of the used components
Akbar Feb 14, 2021 @ 8:23pm 
Yes I understand what you're saying but how to ask that?

I can't imagine myself saying something like: "Everything's ready?! Great! but can I come around and check you're not trying to fool me before to proceed?"
Snapjak Feb 14, 2021 @ 8:25pm 
You do know you can inspect every single part after it's built, right? It isn't magically locked inside of the case.
Akbar Feb 14, 2021 @ 8:28pm 
Originally posted by Snapjak:
You do know you can inspect every single part after it's built, right? It isn't magically locked inside of the case.

Yes I know but because i do not have a real experience as a pc builder, I do not know if I'll be able to identify properly every piece of hardware.
I mean, is every hardware reference available/easily accessible inside the case?
Zekiran Feb 14, 2021 @ 8:30pm 
You should absolutely open that computer up and check everything. You should familiarize yourself with YOUR computer, after all YOU are the one going to be using it.

You have every right as a consumer to do exactly that examination. Don't let some company rip you off - 4k is WAY too much to pay for most components, particularly if you aren't getting a monitor, mouse/kb, etc... So yeah you should look up the parts they claim they're giving you, *print out* pictures and info, and consult those on an inspection of it.

And frankly; if they refuse - take your money back from them, walk away, and spend half of that on parts you can build your own with...
Zekiran Feb 14, 2021 @ 8:30pm 
Originally posted by Akbar:
Originally posted by Snapjak:
You do know you can inspect every single part after it's built, right? It isn't magically locked inside of the case.

Yes I know but because i do not have a real experience as a pc builder, I do not know if I'll be able to identify properly every piece of hardware.
I mean, is every hardware reference available/easily accessible inside the case?


There are hundreds of videos and sites which can help, and also a "hardware" section right here in the Steam forum! Don't hesitate to ask for help!
you can ask for a quote... parts and labour
also
i got this computer late last year just by looking
at what the store had prebuilt and when i chose
the computer i wanted the guy upgraded me
to something better for a few $ more... very happy..

Snapjak Feb 14, 2021 @ 8:42pm 
If you're going to spend four grand on a PC you need to learn about it some. Maybe enough to take it apart and put it back together.


You can see how visible parts are.
https://pcpartpicker.com/builds/
Akbar Feb 14, 2021 @ 9:08pm 
Hi everybody, thank you for your answers! I appreciate that. :)

Basically, I know what I will have as I selected myself all the hardwares. It means I did my homework beforehand to place my order with the seller.

I also used pcpartpicker to select most of the hardware and I know what a computer looks like.
Where I'm not sure of myself, it's more about to identify the references of the hardwares(ex: ssd evo 970 samsung) directly inside the case. So about the IRL visual of some of the components.

But now, thanks to your answers, I know what I will do.
I will ask for all the hardware boxes and the warranty prints.
Start_Running Feb 14, 2021 @ 9:14pm 
Originally posted by Akbar:
Hi everyone,

I asked a local computer store to build my new PC(4000+ aud spent on the tower only).I want to trust the guy blindly because he is a professional but I'm thinking what if I want to check the hardwares he will intall inside the case? What if they are not the ones I'm paying for?
You can rrequest an itemized invoice from them, listing all the parts and model numbers. You can then, when picking it up, or upon deliver have them open it up and go through that itemized list, pointing out eat part and serial number if possible.

So is it ok to ask to check if everything is new and in its original packaging? Sounds rude to me...
Yeah thats not rude though be aware if he is a professionall, he likely gets oem kits rather that retail boxes. For example. Retail CPU's come in a pretty box. OEM CPUs come in dondescrept trays .

How do you do when you buy for a local shop? Do you just trust the guy? He just told me he's ready to build the whole thing. What shall I do?
See above.

- Get him to give you an itenmized Pro Forma

- Don't pay everything up front. Agree to pay a deposit, up front and the rest upon completion.

- Upon collecttion, you can have him pop it open and using the itemized list, go through each component, and serial number, explaining where necessary any deviation from the list.

- Have him boot it up and run a software system check to confirm the components again.

If he is a professional he won't consider it rude and may in fact respect you more as a client for doing so.
Garou Feb 14, 2021 @ 9:23pm 
You can use programs like cpu-z and hwmonitor to see the names of your parts and their specs as well. That's after it's built and running of course. It's not enough to just see boxes and receipts, cause if they build many computers, they could have boxes and receipts laying around. I wouldn't trust a builder 100%. Asking for proof is your right as a customer.
Last edited by Garou; Feb 14, 2021 @ 9:26pm
Akbar Feb 15, 2021 @ 5:10pm 


Originally posted by Start_Running:
You can rrequest an itemized invoice from them, listing all the parts and model numbers. You can then, when picking it up, or upon deliver have them open it up and go through that itemized list, pointing out eat part and serial number if possible..
.I just asked for that. Perfect! Thank you

Akbar Feb 15, 2021 @ 5:10pm 
Originally posted by T-800:
You can use programs like cpu-z and hwmonitor
Good idea, I will. Thanks
nullable Feb 15, 2021 @ 5:25pm 
Blindly trust? No. But do you have any particular reason to believe he's going to try and cut corners? I mean it's a lot more hassle than it's worth and pretty easy to discover. IE a lot of risk for very little reward.

There's nothing wrong with a little "Trust, but verify." Most people aren't going to rip you off, but because someone will on occasion you have to dot your i's and cross your t's, and most business people get that. And building you a decent machine and putting your fears to rest is a win-win for most people.

I mean just phrase it that you've been hosed in the past and you know that's not typical but you'd be foolish to be careless with 4,000 AUD.
ezwip Feb 15, 2021 @ 8:16pm 
Just go to a site like this or use other software such as CPUID to verify that you have the correct components. Asking him to see all of the boxes would be insulting, but you can if you want. I assume they give you a receipt. Probably something you want to request before they build it and toss the boxes though.

https://www.userbenchmark.com/
https://www.cpuid.com/
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Date Posted: Feb 14, 2021 @ 8:11pm
Posts: 39