VALVE Employee Case of fraud investigation started

[✪M1le_THE_R]

what is happened. how to fix all this?.all my items are taken

[MonkehMaster]

you were phished/scammed, block and report the person.

[✪M1le_THE_R]

MonkehMaster původně napsal:

you were phished/scammed, block and report the person.

My items were confiscated, leaving me with this
CASE [№04834201] closed. All your items have been moved to STEAM cloud storage and will be returned within 5-7 days! This is done so that we can check them for stolen items.
Please understand us and consider the requirements of our department.
Please don't worry and stay calm! Thank you for your trust!
Also, you can always contact me at [e-mail]

[Yasahi]

M1les- původně napsal:

MonkehMaster původně napsal:

you were phished/scammed, block and report the person.

My items were confiscated, leaving me with this
CASE [№04834201] closed. All your items have been moved to STEAM cloud storage and will be returned within 5-7 days! This is done so that we can check them for stolen items.
Please understand us and consider the requirements of our department.
Please don't worry and stay calm! Thank you for your trust!
Also, you can always contact me at [e-mail]

You were scammed. That's nothing more than the scammer playing for time.

[✪M1le_THE_R]

Yasahi původně napsal:

M1les- původně napsal:

My items were confiscated, leaving me with this
CASE [№04834201] closed. All your items have been moved to STEAM cloud storage and will be returned within 5-7 days! This is done so that we can check them for stolen items.
Please understand us and consider the requirements of our department.
Please don't worry and stay calm! Thank you for your trust!
Also, you can always contact me at [e-mail]

You were scammed. That's nothing more than the scammer playing for time.

(("VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back to you, do you agree?
VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back")) to you, do you agree?

[✪M1le_THE_R]

Yasahi původně napsal:

M1les- původně napsal:

My items were confiscated, leaving me with this
CASE [№04834201] closed. All your items have been moved to STEAM cloud storage and will be returned within 5-7 days! This is done so that we can check them for stolen items.
Please understand us and consider the requirements of our department.
Please don't worry and stay calm! Thank you for your trust!
Also, you can always contact me at [e-mail]

You were scammed. That's nothing more than the scammer playing for time.

sad my 700$ items :(

[Aluvard]

M1les- původně napsal:

what is happened. how to fix all this?.all my items are taken

As everyone else said - you were scammed. Scammer pretended to be someone from Valve and conned you to give away your items.

If you still have access to your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

If not:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[Pscht]

Don't you get it or don't you WANT to get it? That was a scammer (your stuff wasn't confiscated, you willingly handed it over) and you are NOT getting anything back, ever.

That website was registered FOUR days ago, btw.
https://www.whois.com/whois/steamemployee.com

[cSg|mc-Hotsauce]

M1les- původně napsal:

Yasahi původně napsal:

You were scammed. That's nothing more than the scammer playing for time.

(("VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back to you, do you agree?
VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back")) to you, do you agree?

That's a scam.

Valve employees do not have that email address either.

[Yasahi]

They are NOT a Valve employee. You were scammed. If you're still talking with them, STOP now.

[Abigail From Sneaky Squid Dept.]

M1les- původně napsal:

steam accou

M1les- původně napsal:

be deletr during

M1les- původně napsal:

STEAN cloud

I am at a loss on how someone can see this and think a company like valve doesn't know how to use spell check.

[Pscht]

That's on purpose. If the victim doesn't notice, easy prey. Others (who would be too much work for little or no gain) are removing themselves from the scammer's workload.

[Abigail From Sneaky Squid Dept.]

Pscht původně napsal:

That's on purpose. If the victim doesn't notice, easy prey. Others (who would be too much work for little or no gain) are removing themselves from the scammer's workload.

That's my question is how people dont read something, especially when it's a single paragraph. I know society is getting really lazy but this is just getting silly.

Maybe I'm just to autistic to understand how neurotypical people's brains work.

[lailaamell]

i keep asking myself how do ppl fall for this and then just reject the idea someone scammed them ? this is so blatant obvius

[Pscht]

Not everyone is a native English speaker. Or good at spelling. Or someone who cares. Also, a lot of scams pressure you, preventing you from thinking about how stupid it all is.

[lailaamell]

M1les- původně napsal:

Yasahi původně napsal:

You were scammed. That's nothing more than the scammer playing for time.

(("VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back to you, do you agree?
VALVE Employee We need to reboot your steam accou to unlock your account, but all your skins will be deletr during the reboot and we want to help you save them. can suggest that you transfer your items to the STEAN cloud storage and after the reboot we will return them back")) to you, do you agree?

you fallen for an hijacker those items are gone forever now you are responsible for keeping your account safe since valve cant do much when you give away the key to get in and no valve employe will message you like this or in a chat