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MimimimiA Dec 19, 2021 @ 12:47pm
My inventory is lost!
I had a message from Steam that my account is going to be banned in a week due to some reasons(trade ban) and they suggested to transfer my items to another acc for some time which i tried to do. But as i sent my items to another my acc, they just lost. I didnt get any items to another acc. Where could they disappear?

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Showing 1-15 of 48 comments
Yasahi Dec 19, 2021 @ 12:49pm 
That message wasn't from Steam/Valve. You fell for a scam and got your items stolen because your account was already hijacked. They just canceled the trade and made a new one which you then went and accepted, sending the items to the hijacker.

Account security is your responsibility. Valve doesn't return items.
MimimimiA Dec 19, 2021 @ 12:53pm 
Wtf , i changed my password , nobody could know, so what can be done now?
MimimimiA Dec 19, 2021 @ 12:54pm 
But in the history trades, it is staying my second account that accepted items, but in the inventory, they are missing
rawWwRrr Dec 19, 2021 @ 12:58pm 
Go to your second account and check the trade history there. Most likely someone impersonated your second account and you didn't notice when you confirmed the trade.

Edit: That blue text in your profile summary section is not a message from Valve:
https://i.imgur.com/HTXL0by.png
Last edited by rawWwRrr; Dec 19, 2021 @ 1:01pm
MimimimiA Dec 19, 2021 @ 1:00pm 
I am in second account, and history trades is missing
Yasahi Dec 19, 2021 @ 1:00pm 
Originally posted by MyLoveRiya:
Wtf , i changed my password , nobody could know, so what can be done now?

You can do the following:

Steps to take:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
6. Edit your profile description and remove the fake "warning".

Once you're secured your account, stop using those 3rd party gambling and trading sites that got your account compromised in the first place.


Originally posted by MyLoveRiya:
But in the history trades, it is staying my second account that accepted items, but in the inventory, they are missing

Is it really? Are you basing this on the fact it has the same name? Since that's what they do. Rename the account used so that you go and accept the trade.
rawWwRrr Dec 19, 2021 @ 1:02pm 
Originally posted by MyLoveRiya:
I am in second account, and history trades is missing
Correct. You didn't trade your items to your second account.
primeinsurrection Dec 19, 2021 @ 1:03pm 
Never ever ever click any links in any forums, emails, or anything anyone ever sends you or posts. You arent even supposed to click the links in here from people trying to help you.
Just clicking a link could give someone access to your whole computer, all other computers in your house, they could clean out your bank, know where you live, everything.
DC-GS Dec 19, 2021 @ 1:05pm 
Originally posted by MyLoveRiya:
Wtf , i changed my password , nobody could know

Changing the password wont deauthorize anyone already logged in.
That's why there is an extra button in your account to do so. But more likely they planted an api key for remote control.

Have you still access to your first account?
If yes, do the recovery steps above.
MimimimiA Dec 19, 2021 @ 1:10pm 
So, can Steam help now?
MimimimiA Dec 19, 2021 @ 1:11pm 
I mean i sent trade to my 2nd acc, but didn't get from 2 nd account the items
DC-GS Dec 19, 2021 @ 1:18pm 
What should Steam help you with?
The items? NOPE, they are gone. FORGET them.

Account security is your main focus.
If you have access, secure it NOW.

If you cant access your main account, thats the ONLY part Valve can help you out, by starting the account recovery.
rawWwRrr Dec 19, 2021 @ 1:20pm 
Originally posted by MyLoveRiya:
So, can Steam help now?
To get your items back? No.

Originally posted by MyLoveRiya:
I mean i sent trade to my 2nd acc, but didn't get from 2 nd account the items
If you don't see an incoming trade on your second account, that means you actually traded with someone else's account. Someone made their account look like your second account and tricked you into sending them your inventory.
MimimimiA Dec 19, 2021 @ 1:20pm 
Who has telegram or WhatsApp please give me. I need ur help, want to show smth
Wolf Knight Dec 19, 2021 @ 1:22pm 
Originally posted by MyLoveRiya:
Who has telegram or WhatsApp please give me. I need ur help, want to show smth
if you have questions, you can post them here. there is no reason for anyone to have a private conversation with you about your problem.

do the list that was posted to secure your account, then hit the EDIT PROFILE button on your profile and remove that fake message.
Last edited by Wolf Knight; Dec 19, 2021 @ 1:23pm
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Date Posted: Dec 19, 2021 @ 12:47pm
Posts: 48